I have been shut down from my previous email address as I left my company's email system, I am now on gmail and have changed my Apple Id and password successfully unfortunately I dont understand what I need to do to change my ICloud, IFace etc...ID?

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michel1957 Author

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I have been shut down from my previous email address as I left my company's email system, I am now on gmail and have changed my Apple Id and password successfully unfortunately I dont understand what I need to do to change my ICloud, IFace etc...ID?

I have bene shut down from my previous Apple email ID as i left my company email' server. I have move to gmail and have successfully reset my Apple ID accordingly. My iCloud, IFace etc...unfortunately pop up with the previous email address and I dont remember the password, so I cant get in and change it to gmail! Anyone out there knows what to do, i would be very grateful, thanks. M

Posted on Mar 2, 2015 2:18 PM

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Answer 1

Mar 2, 2015 11:12 PM in response to michel1957

First thing to try is just to sign out on all your devices. If you can do that you can just sign in with the new ID. However if you've set up 'Find My iPhone' you won't be able to.

In that event go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com . Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. If you have any problems with that try this form: https://www.apple.com/emea/support/itunes/contact.html

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