Apple TV Stopped working with Netflix

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jeff111222 Author

Level 1

0 points

Apple TV Stopped working with Netflix

For 11 months I've used Apple TV to watch Netflix on my tv. Now I get this message:

whoops, something went wrong...

Display Error

There appears to be a display problem. Please ensure your monitor is HDCP compliant and is not mirrored using Airplay.

Only on Netflix. I can display other videos and tv without problem.

My config is:

Macbook Air

Yosemite 10.10.2

Apple TV 7.0.3

Advice will be appreciated.

Mac OS X (10.6.8)

Posted on Mar 2, 2015 3:35 PM

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Answer 1

vazandrew

Level 8

40,348 points

Mar 2, 2015 10:03 PM in response to jeff111222

Is this while viewing directly on ATV or using AirPlay?

Make sure DNS is set to auto on ATV.

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Answer 2

jeff111222 Author

Level 1

0 points

Mar 4, 2015 4:26 PM in response to vazandrew

I am able to watch Netflix perfectly on my Macbook.

But when I use airplay to project it to AppleTv for display on my large screen, I get the error message.

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Answer 3

vazandrew

Level 8

40,348 points

Mar 4, 2015 5:00 PM in response to jeff111222

Are you using a VPN on your MacBook? That is usually when this error will come up as it's not supported. The error also mentions incompatibility with mirroring. Try using the native app on Apple TV.

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