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Some of the home videos added to iTunes library have no sound although they play on quicktime player from my windows libraries. Any suggestions?

I have added some home videos to my iTunes library and there is no sound on them. The files are .MOV (film file) from my olympus camera and play perfectly OK with QuickTime player from the Windows library and from the iTunes media library. I am using Windows 8.1 and iTunes 12.1.1.4. Any suggestions as to how I can fix this problem please?