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I bought music of 'Shinhwa' (album 'WE') from music store but I got duplicate songs. What can I do?

I bought music of 'Shinhwa' (album 'WE') from music store but I got duplicate songs. Title song is 'Don't cry' but I got 'Bad4U' instead! What can I do?

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Posted on Mar 2, 2015 4:58 PM

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Posted on Mar 2, 2015 11:31 PM

As these are user-to-user forums, you're not talking to iTunes Support nor Apple, I've asked the hosts to remove your image from your post as it contains your account id on it.


Depending upon what country that you are in (music can't be redownloaded in all) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage.


If you aren't in a country where you can re-download music or if it re-downloads the wrong track (it's possible that the content provider put the wrong track in your country's store) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Question marked as Best reply

Mar 2, 2015 11:31 PM in response to kungjuny

As these are user-to-user forums, you're not talking to iTunes Support nor Apple, I've asked the hosts to remove your image from your post as it contains your account id on it.


Depending upon what country that you are in (music can't be redownloaded in all) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage.


If you aren't in a country where you can re-download music or if it re-downloads the wrong track (it's possible that the content provider put the wrong track in your country's store) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I bought music of 'Shinhwa' (album 'WE') from music store but I got duplicate songs. What can I do?

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