HT204051: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Learn about If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Old rider

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Q: iphone5c i often lose wifi connection on 2 phones must reset to open. No other device connection problems just Iphone5 Why? How to correct?

My two Iphone 5C disconnect from my wireless (wifi) router often. Usually when changing from LTE network to wifi. I must reset (turn off and on ) phone to regain wifi network. All other dervices on wireless work great. What is causing the problem and how to correct???

iPhone 5c, iOS 8.1.3

Posted on Mar 2, 2015 7:39 PM

I have this question too

Q: iphone5c i often lose wifi connection on 2 phones must reset to open. No other device connection problems just Iphone5 Why? ... more

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by alex_h1,

alex_h1 Mar 4, 2015 6:55 AM in response to Old rider
Community Specialists

Mar 4, 2015 6:55 AM in response to Old rider

Howdy Old rider,

Thanks for using the Apple Support Communities.

If multiple iPhones are having the same issue where ithey are disconnecting from your Wi-Fi network, then I'd like you to please review the settings on your router to ensure they match with the information in the article below.

iOS and OS X: Recommended settings for Wi-Fi routers and access points - Apple Support

Take care,
Alex H.
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HT204051: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Q: iphone5c i often lose wifi connection on 2 phones must reset to open. No other device connection problems just Iphone5 Why? How to correct?

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by alex_h1,

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