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Safari crashes every time I tried to open it

I got this error message:


Process: Safari [1018]

Path: /Applications/Safari.app/Contents/MacOS/Safari

Identifier: com.apple.Safari

Version: 8.0.3 (10600.3.18)

Build Info: WebBrowser-7600003018000000~1

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Safari [1018]

User ID: 502



Date/Time: 2015-03-02 21:21:30.394 -0500

OS Version: Mac OS X 10.10.2 (14C109)

Report Version: 11

Anonymous UUID: 17874550-E0DD-AA18-105D-A1168801A3C3



Sleep/Wake UUID: 62E689C5-DDA0-4CFA-AE66-B18AE32FF93D



Time Awake Since Boot: 1900 seconds

Time Since Wake: 900 seconds



Crashed Thread: 13



Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020



External Modification Warnings:

Thread creation by external task.



VM Regions Near 0x20:

-->

__TEXT 0000000109fdb000-0000000109fdc000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari



Application Specific Information:

Process Model:

Multiple Web Processes




Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_platform.dylib 0x00007fff84b9d39a _platform_memmove$VARIANT$Nehalem + 90

1 libsystem_c.dylib 0x00007fff864e92c2 __memcpy_chk + 22

2 com.apple.ImageIO.framework 0x00007fff8e86eaad _CGImageSourceBindToPlugin + 337

3 com.apple.ImageIO.framework 0x00007fff8e86efe8 CGImageSourceGetCount + 97

4 com.apple.AppKit 0x00007fff8dd50d52 +[NSBitmapImageRep _imagesWithData:hfsFileType:extension:zone:expandImageContentNow:includeAllReps :] + 395

5 com.apple.AppKit 0x00007fff8dd50ba5 +[NSBitmapImageRep _imageRepsWithData:hfsFileType:extension:expandImageContentNow:] + 98

6 com.apple.AppKit 0x00007fff8dcd20b1 +[NSImageRep _imageRepsWithContentsOfURL:expandImageContentNow:giveUpOnNetworkURLsWithoutGoo dExtensions:] + 980

7 com.apple.AppKit 0x00007fff8dcd1c81 __51-[NSImageURLReferencingRepProvider representations]_block_invoke + 55

8 com.apple.Foundation 0x00007fff8af4ed96 _NSFaultInObject + 32

9 com.apple.AppKit 0x00007fff8dcd1c43 -[NSImageURLReferencingRepProvider representations] + 89

10 com.apple.AppKit 0x00007fff8dc77222 __45-[NSImage _usingRepresentationsPerformBlock:]_block_invoke + 47

11 com.apple.AppKit 0x00007fff8dc771bc -[NSImage _usingRepresentationsPerformBlock:] + 91

12 com.apple.AppKit 0x00007fff8dcd1b1c __15-[NSImage size]_block_invoke + 380

13 com.apple.AppKit 0x00007fff8dcc67f7 -[NSImage size] + 137

14 com.apple.AppKit 0x00007fff8dd8233f -[NSImageCell _cellSizeAccountingForImageInControl:] + 92

15 com.apple.AppKit 0x00007fff8dd82292 -[NSImageView intrinsicContentSize] + 95

16 com.apple.AppKit 0x00007fff8dd23a58 -[NSView(NSConstraintBasedLayout) _generateContentSizeConstraints] + 50

17 com.apple.AppKit 0x00007fff8dd23634 -[NSView(NSConstraintBasedLayout) _updateContentSizeConstraints] + 433

18 com.apple.AppKit 0x00007fff8dd22b90 -[NSView updateConstraints] + 80

19 com.apple.AppKit 0x00007fff8dd22968 -[NSView _updateConstraintsForSubtreeIfNeededCollectingViewsWithInvalidBaselines:] + 664

20 com.apple.AppKit 0x00007fff8dd228a0 -[NSView _updateConstraintsForSubtreeIfNeededCollectingViewsWithInvalidBaselines:] + 464

21 com.apple.AppKit 0x00007fff8dd39b14 __82-[NSView _updateConstraintsForSubtreeIfNeededCollectingViewsWithInvalidBaselines:]_block _invoke + 277

22 com.apple.Foundation 0x00007fff8af8723e -[NSISEngine withBehaviors:performModifications:] + 155

23 com.apple.AppKit 0x00007fff8dd227b6 -[NSView _updateConstraintsForSubtreeIfNeededCollectingViewsWithInvalidBaselines:] + 230

24 com.apple.AppKit 0x00007fff8dd22606 __45-[NSView updateConstraintsForSubtreeIfNeeded]_block_invoke + 49

25 com.apple.Foundation 0x00007fff8af8723e -[NSISEngine withBehaviors:performModifications:] + 155

26 com.apple.AppKit 0x00007fff8dca613a -[NSView(NSConstraintBasedLayout) _withAutomaticEngineOptimizationDisabled:] + 70

27 com.apple.AppKit 0x00007fff8dd225ce -[NSView updateConstraintsForSubtreeIfNeeded] + 88

28 com.apple.AppKit 0x00007fff8dd821c8 __62-[NSWindow(NSConstraintBasedLayout) updateConstraintsIfNeeded]_block_invoke + 136

29 com.apple.Foundation 0x00007fff8af8723e -[NSISEngine withBehaviors:performModifications:] + 155

30 com.apple.AppKit 0x00007fff8dca613a -[NSView(NSConstraintBasedLayout) _withAutomaticEngineOptimizationDisabled:] + 70

31 com.apple.AppKit 0x00007fff8dd820ec -[NSWindow(NSConstraintBasedLayout) updateConstraintsIfNeeded] + 208

32 com.apple.AppKit 0x00007fff8dd221c6 -[NSView layoutSubtreeIfNeeded] + 155

33 com.apple.AppKit 0x00007fff8df872d5 -[NSAlert buildAlertStyle:title:formattedMsg:first:second:third:oldStyle:] + 9397

34 com.apple.AppKit 0x00007fff8df84dd5 -[NSAlert layout] + 357

35 com.apple.AppKit 0x00007fff8df93081 -[NSAlert runModal] + 46

36 com.apple.AppKit 0x00007fff8dc94f1d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1037

37 com.apple.AppKit 0x00007fff8dc94ace -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28

38 com.apple.AppKit 0x00007fff8dc94a6d -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247

39 com.apple.AppKit 0x00007fff8dc9475a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255

40 com.apple.AppKit 0x00007fff8dc94529 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561

41 com.apple.AppKit 0x00007fff8dc93f75 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244

42 com.apple.Foundation 0x00007fff8af571e8 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290

43 com.apple.Foundation 0x00007fff8af57059 _NSAppleEventManagerGenericHandler + 102

44 com.apple.AE 0x00007fff8b5e099c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531

45 com.apple.AE 0x00007fff8b5e0719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31

46 com.apple.AE 0x00007fff8b5e0623 aeProcessAppleEvent + 295

47 com.apple.HIToolbox 0x00007fff8f2e6a2e AEProcessAppleEvent + 56

48 com.apple.AppKit 0x00007fff8dc90626 _DPSNextEvent + 2665

49 com.apple.AppKit 0x00007fff8dc8f730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194

50 com.apple.Safari.framework 0x00007fff8f6c5710 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246

51 com.apple.AppKit 0x00007fff8dc83593 -[NSApplication run] + 594

52 com.apple.AppKit 0x00007fff8dc6ea14 NSApplicationMain + 1832

53 libdyld.dylib 0x00007fff831945c9 start + 1



Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00007fff87a94232 kevent64 + 10

1 libdispatch.dylib 0x00007fff81fcda6a _dispatch_mgr_thread + 52



Thread 2:: Dispatch queue: CFSocket_tcpConnWorkQueue

0 libsystem_kernel.dylib 0x00007fff87a8e4de mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff87a8d64f mach_msg + 55

2 com.apple.security 0x00007fff893f8071 ocsp_client_ocspdFetch + 141

3 com.apple.security 0x00007fff893f7d17 ocspdFetch + 78

4 com.apple.security 0x00007fff893f6131 tpVerifyCertGroupWithOCSP + 2596

5 com.apple.security 0x00007fff893eaa46 AppleTPSession::CertGroupVerify(long, long, cssm_certgroup const&, cssm_tp_verify_context const*, cssm_tp_verify_context_result*) + 2450

6 com.apple.security 0x00007fff893ea065 cssm_CertGroupVerify(long, long, long, cssm_certgroup const*, cssm_tp_verify_context const*, cssm_tp_verify_context_result*) + 211

7 com.apple.security 0x00007fff893e9daf CSSM_TP_CertGroupVerify + 105

8 com.apple.security 0x00007fff893e96cb Security::CssmClient::TPImpl::certGroupVerify(Security::CertGroup const&, Security::TPVerifyContext const&, Security::TPVerifyResult*) + 139

9 com.apple.security 0x00007fff893e4031 Security::KeychainCore::Trust::evaluate(bool) + 2707

10 com.apple.security 0x00007fff893e33f0 SecTrustEvaluate + 48

11 com.apple.CFNetwork 0x00007fff8712ba29 CFNetworkTrust::evaluate() + 27

12 com.apple.CFNetwork 0x00007fff8712b98b SocketStream::doSettingsOverrideTrustEvaluation() + 663

13 com.apple.CFNetwork 0x00007fff8712b687 SocketStream::securityAcceptPeerTrust_NoLock(SSLPeerTrustAcceptancePolicy) + 431

14 com.apple.CFNetwork 0x00007fff871b90fa ___ZN12SocketStream32_PerformSecurityHandshake_NoLockEv_block_invoke_2 + 44

15 libdispatch.dylib 0x00007fff81fcf323 _dispatch_call_block_and_release + 12

16 libdispatch.dylib 0x00007fff81fcac13 _dispatch_client_callout + 8

17 libdispatch.dylib 0x00007fff81fce365 _dispatch_queue_drain + 1100

18 libdispatch.dylib 0x00007fff81fcfecc _dispatch_queue_invoke + 202

19 libdispatch.dylib 0x00007fff81fcd6b7 _dispatch_root_queue_drain + 463

20 libdispatch.dylib 0x00007fff81fdbfe4 _dispatch_worker_thread3 + 91

21 libsystem_pthread.dylib 0x00007fff8eeeb637 _pthread_wqthread + 729

22 libsystem_pthread.dylib 0x00007fff8eee940d start_wqthread + 13



Thread 3:

0 libsystem_kernel.dylib 0x00007fff87a9394a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8eee940d start_wqthread + 13



Thread 4:

0 libsystem_kernel.dylib 0x00007fff87a9394a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8eee940d start_wqthread + 13



Thread 5:

0 libsystem_kernel.dylib 0x00007fff87a9394a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8eee940d start_wqthread + 13



Thread 6:: WebCore: IconDatabase

0 libsystem_kernel.dylib 0x00007fff87a93136 __psynch_cvwait + 10

1 com.apple.WebCore 0x00007fff89f8453b WebCore::IconDatabase::syncThreadMainLoop() + 411

2 com.apple.WebCore 0x00007fff89f81689 WebCore::IconDatabase::iconDatabaseSyncThread() + 361

3 com.apple.JavaScriptCore 0x00007fff8360d14f ***::wtfThreadEntryPoint(void*) + 15

4 libsystem_pthread.dylib 0x00007fff8eeeb268 _pthread_body + 131

5 libsystem_pthread.dylib 0x00007fff8eeeb1e5 _pthread_start + 176

6 libsystem_pthread.dylib 0x00007fff8eee941d thread_start + 13



Thread 7:

0 libsystem_kernel.dylib 0x00007fff87a9394a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8eee940d start_wqthread + 13



Thread 8:: com.apple.CoreAnimation.render-server

0 libsystem_kernel.dylib 0x00007fff87a8e4de mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff87a8d64f mach_msg + 55

2 com.apple.QuartzCore 0x00007fff85061abb CA::Render::Server::server_thread(void*) + 198

3 com.apple.QuartzCore 0x00007fff850619ee thread_fun + 25

4 libsystem_pthread.dylib 0x00007fff8eeeb268 _pthread_body + 131

5 libsystem_pthread.dylib 0x00007fff8eeeb1e5 _pthread_start + 176

6 libsystem_pthread.dylib 0x00007fff8eee941d thread_start + 13



Thread 9:: com.apple.NSURLConnectionLoader

0 libsystem_kernel.dylib 0x00007fff87a93166 __psynch_mutexwait + 10

1 com.apple.CFNetwork 0x00007fff870fd2d2 SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 92

2 com.apple.CFNetwork 0x00007fff870fd23a SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 70

3 com.apple.CoreFoundation 0x00007fff86726467 __CFSocketPerformV0 + 1031

4 com.apple.CoreFoundation 0x00007fff866e7681 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17

5 com.apple.CoreFoundation 0x00007fff866d980d __CFRunLoopDoSources0 + 269

6 com.apple.CoreFoundation 0x00007fff866d8e3f __CFRunLoopRun + 927

7 com.apple.CoreFoundation 0x00007fff866d8858 CFRunLoopRunSpecific + 296

8 com.apple.CFNetwork 0x00007fff87193c80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434

9 com.apple.Foundation 0x00007fff8af9d90a __NSThread__main__ + 1345

10 libsystem_pthread.dylib 0x00007fff8eeeb268 _pthread_body + 131

11 libsystem_pthread.dylib 0x00007fff8eeeb1e5 _pthread_start + 176

12 libsystem_pthread.dylib 0x00007fff8eee941d thread_start + 13



Thread 10:

0 libsystem_kernel.dylib 0x00007fff87a9394a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8eee940d start_wqthread + 13



Thread 11:: com.apple.CFSocket.private

0 libsystem_kernel.dylib 0x00007fff87a933fa __select + 10

1 libsystem_pthread.dylib 0x00007fff8eeeb268 _pthread_body + 131

2 libsystem_pthread.dylib 0x00007fff8eeeb1e5 _pthread_start + 176

3 libsystem_pthread.dylib 0x00007fff8eee941d thread_start + 13



Thread 12:

0 libsystem_kernel.dylib 0x00007fff87a9394a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8eee940d start_wqthread + 13



Thread 13 Crashed:

0 libsystem_pthread.dylib 0x00007fff8eee9601 _pthread_mutex_lock + 87

1 libsystem_c.dylib 0x00007fff864a9b58 vfprintf_l + 28

2 libsystem_c.dylib 0x00007fff864a2600 fprintf + 186

3 ??? 0x000000014fbb55dc 0 + 5632644572



Thread 13 crashed with X86 Thread State (64-bit):

rax: 0x0000000000000000 rbx: 0x00007fff713ca1d8 rcx: 0x00007fff713ca1f0 rdx: 0x00000000000000a0

rdi: 0x00007fff713ca1f0 rsi: 0x00007fff8eee9a80 rbp: 0x000000014fbb1e30 rsp: 0x000000014fbb1db0

r8: 0x000000014fa36000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206

r12: 0x00007fff713c96b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000

rip: 0x00007fff8eee9601 rfl: 0x0000000000010246 cr2: 0x0000000000000020


Logical CPU: 2

Error Code: 0x00000004

Trap Number: 14





Binary Images:

0x109fdb000 - 0x109fdbfff com.apple.Safari (8.0.3 - 10600.3.18) <077913F2-AB05-3133-B24E-2CA948D313E6> /Applications/Safari.app/Contents/MacOS/Safari

0x14e91c000 - 0x14e91cff5 +cl_kernels (???) <EF78A2A1-0B4D-4EA5-9D6D-A3D59C0B1616> cl_kernels

0x14e921000 - 0x14e921fef +cl_kernels (???) <9932C752-CC7A-45E0-BBE7-E916E74242B9> cl_kernels

0x14f6da000 - 0x14f7c0fef unorm8_bgra.dylib (2.4.5) <9423FFD4-6EF3-31BF-9DE9-6D55BA76D59E> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib

0x7fff690ad000 - 0x7fff690e3837 dyld (353.2.1) <65DCCB06-339C-3E25-9702-600A28291D0E> /usr/lib/dyld

0x7fff80944000 - 0x7fff80959fff com.apple.ToneKit (1.0 - 1) <CA375645-8DE1-3DE8-A2E0-0537849DF59B> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit

0x7fff8095a000 - 0x7fff809d2ff7 com.apple.SystemConfiguration (1.14 - 1.14) <E0495F7D-5624-3EF7-B7E5-DA0EE708B6E4> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

0x7fff809d3000 - 0x7fff80a24ff7 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <AF72B06E-C6C1-3FAE-8B47-AF461CAE0E22> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x7fff812ae000 - 0x7fff816bbff7 libLAPACK.dylib (1128) <F9201AE7-B031-36DB-BCF8-971E994EF7C1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib

0x7fff816d6000 - 0x7fff81767ff7 com.apple.cloudkit.CloudKit (259.2.5 - 259.2.5) <241EB647-C917-32F7-956A-6E505827048C> /System/Library/Frameworks/CloudKit.framework/Versions/A/CloudKit

0x7fff81768000 - 0x7fff81775fff com.apple.ProtocolBuffer (1 - 225.1) <2D502FBB-D2A0-3937-A5C5-385FA65B3874> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer

0x7fff819ab000 - 0x7fff819abfff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <B92888D0-ED3F-3430-8F3A-6E56FD16C5F1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib

0x7fff819ac000 - 0x7fff81a9eff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib

0x7fff81a9f000 - 0x7fff81fc8ff7 com.apple.QuartzComposer (5.1 - 325.1) <ABCC8B0F-9961-37D3-B231-9F2B9E027411> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer

0x7fff81fc9000 - 0x7fff81ff3ff7 libdispatch.dylib (442.1.4) <502CF32B-669B-3709-8862-08188225E4F0> /usr/lib/system/libdispatch.dylib

0x7fff81ff4000 - 0x7fff820caff3 com.apple.DiskImagesFramework (10.10.1 - 396) <E7478685-E829-372A-A945-A512730D3312> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages

0x7fff820cb000 - 0x7fff820d6ff7 libcsfde.dylib (471.10.6) <E1BF5816-3CE6-30CE-B3EE-F68CB6BA1378> /usr/lib/libcsfde.dylib

0x7fff820d8000 - 0x7fff820e0ffb libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib

0x7fff820e1000 - 0x7fff820e4ff7 com.apple.AppleSystemInfo (3.1 - 3.1) <B40B3737-42A5-3D57-9E87-D3905EE5BADB> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo

0x7fff820e5000 - 0x7fff82115ff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <3E51287C-E97D-3886-BE88-8F6872400876> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD

0x7fff82116000 - 0x7fff8212cff7 libsystem_asl.dylib (267) <F153AC5B-0542-356E-88C8-20A62CA704E2> /usr/lib/system/libsystem_asl.dylib

0x7fff8212d000 - 0x7fff82158fff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib

0x7fff8224d000 - 0x7fff8224ffff com.apple.EFILogin (2.0 - 2) <39895ACB-E756-342C-ABE5-DB7100EF0A69> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin

0x7fff82250000 - 0x7fff82254fff com.apple.LoginUICore (3.0 - 3.0) <035C8626-9E66-3E3F-9976-BA4BCD9646F3> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore

0x7fff82328000 - 0x7fff823a9ff3 com.apple.CoreUtils (1.0 - 101.1) <45E5E51B-947E-3F2D-BD9C-480E72555C23> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils

0x7fff823f3000 - 0x7fff8250bffb com.apple.CoreText (352.0 - 454.3) <B3B8C775-14FA-38F3-9CD5-830422AE9C49> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

0x7fff8250c000 - 0x7fff8266affb com.apple.avfoundation (2.0 - 889.102) <7D2E62AF-CDEA-394C-84B2-656629F00197> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation

0x7fff8266b000 - 0x7fff82673fff libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib

0x7fff82674000 - 0x7fff829a7fff libmecabra.dylib (666.2) <F757CABA-3EDB-3ABA-A378-A7C574EA233B> /usr/lib/libmecabra.dylib

0x7fff829ad000 - 0x7fff82a42ff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync

0x7fff82a50000 - 0x7fff82b72ff7 com.apple.LaunchServices (644.12.4 - 644.12.4) <59E909E8-ED4A-33EA-B85D-D409BADDF854> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices

0x7fff82b73000 - 0x7fff82b74ff7 libsystem_blocks.dylib (65) <9615D10A-FCA7-3BE4-AA1A-1B195DACE1A1> /usr/lib/system/libsystem_blocks.dylib

0x7fff82bb2000 - 0x7fff82bbdff7 com.apple.DirectoryService.Framework (10.10 - 187) <29F7A48C-D8DD-33EB-B9E3-863DA7DBB421> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce

0x7fff82bbe000 - 0x7fff82bbeff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib

0x7fff82bbf000 - 0x7fff82c1afff libTIFF.dylib (1232) <29A5C7F7-D50B-35B3-8FA2-A55A47E497A6> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

0x7fff82c1b000 - 0x7fff82c41ff7 com.apple.ChunkingLibrary (2.1 - 163.1) <3514F2A4-38BD-3849-9286-B3B991057742> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library

0x7fff82c42000 - 0x7fff82c4dfff libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib

0x7fff82c4e000 - 0x7fff82c72ff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <1AE50F4A-0098-34E7-B24D-DF7CB94073CE> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters

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0x7fff8d619000 - 0x7fff8d619fff com.apple.WebKit2 (10600 - 10600.3.18) <798960DA-4067-34CB-910A-56CCFEEBC072> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2

0x7fff8d61a000 - 0x7fff8d68efff com.apple.ApplicationServices.ATS (360 - 375) <2824D38D-460D-353C-9D18-499B4BEEABB7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS

0x7fff8d6df000 - 0x7fff8d6e4ffb libheimdal-asn1.dylib (398.10.1) <A7B6447A-6680-3625-83C3-993B58D5C43F> /usr/lib/libheimdal-asn1.dylib

0x7fff8d6e5000 - 0x7fff8d759fff com.apple.ShareKit (1.0 - 323) <92C947CC-FD6B-39D4-919D-9ABD7701384C> /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/ShareKit

0x7fff8d75a000 - 0x7fff8d76cff7 com.apple.ImageCapture (9.0 - 9.0) <7FB65DD4-56B5-35C4-862C-7A2DED991D1F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture

0x7fff8d76d000 - 0x7fff8d787ff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity

0x7fff8d788000 - 0x7fff8d7d6fff libcurl.4.dylib (83.1.2) <337A1FF8-E8B1-3173-9F29-C0D4C851D8E1> /usr/lib/libcurl.4.dylib

0x7fff8d7d7000 - 0x7fff8d7d8fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib

0x7fff8d7d9000 - 0x7fff8d826ff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore

0x7fff8d827000 - 0x7fff8d83cff7 com.apple.AppContainer (4.0 - 238.10.1) <24A43E31-BCD3-32DB-8023-DE7EEA912E89> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r

0x7fff8d865000 - 0x7fff8d865fff com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

0x7fff8d9c6000 - 0x7fff8da48fff com.apple.PerformanceAnalysis (1.0 - 1) <94F08B1A-F6AF-38D5-BE92-4FED34742966> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis

0x7fff8da49000 - 0x7fff8da49fff com.apple.audio.units.AudioUnit (1.12 - 1.12) <76EF1C9D-DEA4-3E55-A134-4099B2FD2CF2> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x7fff8da4a000 - 0x7fff8da4afff com.apple.Carbon (154 - 157) <0DF27AD6-ED64-34D7-825D-65297D276652> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x7fff8da4b000 - 0x7fff8da67ff7 com.apple.pluginkit.framework (1.0 - 1) <FEB6FF0B-A688-37C9-93CF-E886E7ED3141> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit

0x7fff8da68000 - 0x7fff8dad6ffb com.apple.Heimdal (4.0 - 2.0) <3E5DA653-A343-3257-ADE1-BA879BAE280F> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

0x7fff8dad7000 - 0x7fff8db17ff7 com.apple.CloudDocs (1.0 - 280.6) <C1179CEF-E058-3E16-BF90-C059FE7CDE77> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs

0x7fff8db18000 - 0x7fff8dbacfff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink

0x7fff8dc0b000 - 0x7fff8dc0cff7 com.apple.AddressBook.ContactsData (9.0 - 1563) <2A4BD452-4279-38AA-A4EE-761903795B05> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a

0x7fff8dc0d000 - 0x7fff8dc11fff com.apple.TCC (1.0 - 1) <61F36A72-B983-3A2D-9D37-A2F194D31E7D> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC

0x7fff8dc12000 - 0x7fff8dc1fff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib

0x7fff8dc20000 - 0x7fff8dc49ffb libxslt.1.dylib (13) <AED1143F-B848-3E73-81ED-71356F25F084> /usr/lib/libxslt.1.dylib

0x7fff8dc4a000 - 0x7fff8dc6bfff com.apple.framework.Apple80211 (10.1 - 1010.64) <A7378C4B-FFD3-35B9-93E8-0534A2A7B51F> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

0x7fff8dc6c000 - 0x7fff8e7b6ff7 com.apple.AppKit (6.9 - 1344.72) <44EF7DEB-3072-3515-9F34-2857D557E828> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x7fff8e7b7000 - 0x7fff8e7c0ff3 com.apple.CommonAuth (4.0 - 2.0) <BA9F5A09-D200-3D18-9F4A-20C789291A30> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

0x7fff8e7f5000 - 0x7fff8e7f6fff libquit.dylib (182) <9C30277D-0220-381E-8543-51227DE5D23F> /usr/lib/libquit.dylib

0x7fff8e81a000 - 0x7fff8e867ff3 com.apple.CoreMediaIO (601.0 - 4749) <ED45B200-08A1-3E72-8DE9-9901C94A7BCA> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO

0x7fff8e868000 - 0x7fff8e86afff com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40-9A65EC1B46A1> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging

0x7fff8e86b000 - 0x7fff8e9a8fff com.apple.ImageIO.framework (3.3.0 - 1232) <D7AF3CD2-FAB2-3798-9C26-914886852DCD> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

0x7fff8e9a9000 - 0x7fff8e9afff7 com.apple.XPCService (2.0 - 1) <AA4A5393-1F5D-3465-A417-0414B95DC052> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService

0x7fff8e9b0000 - 0x7fff8e9caff7 com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x7fff8e9cb000 - 0x7fff8e9f3fff libxpc.dylib (559.10.3) <876216DC-D5D3-381E-8AF9-49AE464E5107> /usr/lib/system/libxpc.dylib

0x7fff8e9fa000 - 0x7fff8ea99df7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG

0x7fff8eb5e000 - 0x7fff8eb69fff com.apple.AppSandbox (4.0 - 238.10.1) <4C171026-DC9A-3CEE-AB42-110859674F61> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox

0x7fff8eb6a000 - 0x7fff8eb72ffb com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents

0x7fff8eb73000 - 0x7fff8eb74fff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib

0x7fff8eb75000 - 0x7fff8ebe9ff3 com.apple.securityfoundation (6.0 - 55126) <DEC91795-7754-334A-8CDA-B429F41B922D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation

0x7fff8ebea000 - 0x7fff8ebf5ff7 com.apple.speech.synthesis.framework (5.3.3 - 5.3.3) <7DF3C68C-B219-3E13-AE72-24B8606A1560> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x7fff8ebf6000 - 0x7fff8ec62fff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <37551DDD-C07C-31EB-923A-9721F03D7E29> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN

0x7fff8ec73000 - 0x7fff8ed05fff com.apple.SoftwareUpdate.framework (6 - 744.3.1) <5D93AF83-C519-3B20-A7B5-6BB3D4E9516D> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate

0x7fff8ed06000 - 0x7fff8ed21ff7 libCRFSuite.dylib (34) <D64842BE-7BD4-3D0C-9842-1D202F7C2A51> /usr/lib/libCRFSuite.dylib

0x7fff8ed22000 - 0x7fff8ed32ff7 libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib

0x7fff8ed58000 - 0x7fff8ed9afff com.apple.sociald.Social (87 - 87) <A32F7CCA-6D52-3F4E-8779-548E07A84738> /System/Library/Frameworks/Social.framework/Versions/A/Social

0x7fff8ed9b000 - 0x7fff8ed9bfff com.apple.CoreServices (62 - 62) <9E4577CA-3FC3-300D-AB00-87ADBDDA2E37> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x7fff8eda9000 - 0x7fff8edaeff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib

0x7fff8eee8000 - 0x7fff8eef1fff libsystem_pthread.dylib (105.10.1) <3103AA7F-3BAE-3673-9649-47FFD7E15C97> /usr/lib/system/libsystem_pthread.dylib

0x7fff8eef2000 - 0x7fff8ef03ff7 libsystem_coretls.dylib (35.1.2) <BC691CD1-17B6-39A5-BD02-AF973695FD1D> /usr/lib/system/libsystem_coretls.dylib

0x7fff8ef29000 - 0x7fff8efadfff com.apple.ViewBridge (103.1 - 103.1) <BABD572C-58AA-362C-B246-D45DCD990D16> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge

0x7fff8efae000 - 0x7fff8f01dfff com.apple.SearchKit (1.4.0 - 1.4.0) <BFD6D876-36BA-3A3B-9F15-3E2F7DE6E89D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit

0x7fff8f01e000 - 0x7fff8f020ff7 libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib

0x7fff8f021000 - 0x7fff8f054ff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit

0x7fff8f055000 - 0x7fff8f0c7ff7 com.apple.framework.IOKit (2.0.2 - 1050.10.8) <FDFB1FBE-6A0E-3D63-828C-CD53500FCB0F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x7fff8f0c8000 - 0x7fff8f15effb com.apple.CoreMedia (1.0 - 1562.107) <FE18102D-8D7A-3500-A400-747AA8C0B3D0> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia

0x7fff8f15f000 - 0x7fff8f1b7ff7 com.apple.accounts.AccountsDaemon (113 - 113) <30F83BF7-2BAE-3BAD-B111-224346AF4B52> /System/Library/PrivateFrameworks/AccountsDaemon.framework/Versions/A/AccountsD aemon

0x7fff8f1b8000 - 0x7fff8f1c6fff com.apple.AddressBook.ContactsFoundation (9.0 - 1563) <CCAB74BF-947C-384D-B4C8-E2118145555B> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation

0x7fff8f1fd000 - 0x7fff8f29bfff com.apple.Metadata (10.7.0 - 917.1) <46BE997C-B1F4-3BED-9332-FAC87297C87A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata

0x7fff8f29c000 - 0x7fff8f2aaff7 com.apple.opengl (11.1.1 - 11.1.1) <F79F5FFF-372E-329E-81FB-EE9BD6A2A7A7> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x7fff8f2ab000 - 0x7fff8f5afffb com.apple.HIToolbox (2.1.1 - 757.3) <D827FC03-5668-3AA4-AF0E-46EEF7358EEA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

0x7fff8f5f2000 - 0x7fff8f5f5fff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help

0x7fff8f5f6000 - 0x7fff8f642ff7 libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib

0x7fff8f643000 - 0x7fff8f64dff7 com.apple.NetAuth (5.0 - 5.0) <B9EC5425-D38D-308C-865F-207E0A98BAC7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth

0x7fff8f64e000 - 0x7fff8ff8ffff com.apple.Safari.framework (10600 - 10600.3.18) <E32F3139-F84B-3ED7-B5B0-9821D22998F7> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari

0x7fff8ff90000 - 0x7fff902fbfff com.apple.VideoToolbox (1.0 - 1562.107) <2EAFB008-7F19-34C2-A5A6-43B4CD35FEF3> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox

0x7fff902fc000 - 0x7fff90303ff7 com.apple.phonenumbers (1.1.1 - 105) <AE39B6FE-05AB-3181-BB2A-4D50A8B392F2> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s



External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 2

thread_create: 1

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 1158

thread_create: 2

thread_set_state: 0



VM Region Summary:

ReadOnly portion of Libraries: Total=256.7M resident=126.0M(49%) swapped_out_or_unallocated=130.6M(51%)

Writable regions: Total=1.1G written=5232K(0%) resident=10.4M(1%) swapped_out=0K(0%) unallocated=1.1G(99%)

MacBook Pro, OS X Yosemite (10.10.2)

Posted on Mar 2, 2015 6:24 PM

Reply
Question marked as Best reply

Posted on Mar 2, 2015 6:45 PM

There is no need to download anything to solve this problem.

If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.

You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.

Back up all data before proceeding.

Malware is always changing to get around the defenses against it. In addition to the files listed in the support article, you may also have to remove the following in the same way:

~/Library/LaunchAgents/com.Installer.completer.download.plist

~/Library/LaunchAgents/com.Installer.completer.ltvbit.plist

~/Library/LaunchAgents/com.Installer.completer.update.plist

~/Library/Application Support/IM.Installer/Completer.app

One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.

After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.

If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.

If you find Apple's instructions too hard to follow, ask for an alternative that doesn't require you to trust a black-box application without knowing what it does.

Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.

In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.

Still in System Preferences, open the App Store or Software Update pane and check the box marked

Install system data files and security updates (OS X 10.10 or later)

or

Download updates automatically (OS X 10.9 or earlier)

if it's not already checked.

2 replies
Question marked as Best reply

Mar 2, 2015 6:45 PM in response to chrisgara

There is no need to download anything to solve this problem.

If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.

You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.

Back up all data before proceeding.

Malware is always changing to get around the defenses against it. In addition to the files listed in the support article, you may also have to remove the following in the same way:

~/Library/LaunchAgents/com.Installer.completer.download.plist

~/Library/LaunchAgents/com.Installer.completer.ltvbit.plist

~/Library/LaunchAgents/com.Installer.completer.update.plist

~/Library/Application Support/IM.Installer/Completer.app

One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.

After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.

If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.

If you find Apple's instructions too hard to follow, ask for an alternative that doesn't require you to trust a black-box application without knowing what it does.

Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.

In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.

Still in System Preferences, open the App Store or Software Update pane and check the box marked

Install system data files and security updates (OS X 10.10 or later)

or

Download updates automatically (OS X 10.9 or earlier)

if it's not already checked.

Safari crashes every time I tried to open it

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