can't connect to ftp, app store or other servers

Question

can't connect to ftp, app store or other servers

I am having trouble with my early 2009 24-inch iMac. Processor 3.06 Ghz Intel Core 2 Duo, Memory 8Gb 1067 Mhz DDR3, Storage 1Tb, OS X Yosemite 10.10 (14A389). I connect to the internet using PPPoE and a VDSL2 cable modem.

My problem is that my computer will not connect to many servers: the App store, my ftp servers, those required to register software such as Boom/2 and Opera, Firefox and Chrome browsers.

I am able to access email using mail and Safari, but that is all.

I have reinstalled OS X Yosemite 3 times and followed all the suggestions in the Apple "Cannot connect to the App Store" pages. I have checked my Network preferences carefully.

I am beginning to get a little desperate.

iMac, OS X Yosemite (10.10)

Posted on Mar 2, 2015 7:34 PM

Reply

Answer 1

Nov 17, 2017 2:47 AM in response to Linc Davis

Thanks so much, Linc. Here are the results:

Start time: 17:09:51 03/03/15

Revision: 1273

Model Identifier: iMac9,1

System Version: OS X 10.10 (14A389)

Kernel Version: Darwin 14.0.0

Time since boot: 40 minutes

UID: 501

SerialATA

WDC WD1001FALS-40K1B0

FireWire

My Book (WD)

My Book 1112 (WD)

My Book 111D (WD)

USB

LaCie DVDRW USB (LaCie)

EyeTV DTT (Elgato Systems GmbH)

Kyocera FS-C5150DN (Kyocera Corporation)

Bluetooth

Apple Wireless Mouse

Activity

CPU: user 9%, system 11%

CPU usage (%)

backupd (UID 0): 32.5

I/O wait time (ms/s)

backupd (UID 0): 489

I/O requests (KiB/s)

backupd (UID 0): 3779

System errors (per sec)

backupd (UID 0, error 2): 793

DNS: 202.55.145.2 (static)

Listeners

httpd: http

HID errors: 1

Kernel log

Mar 3 16:31:20 IOHIDSystem: Seize of IOHIDPointing failed.

Mar 3 16:31:20 IOHIDSystem: Seize of AppleMultitouchHIDEventDriver failed.

Mar 3 16:32:25 considerRebuildOfPrelinkedKernel com.apple.kext.triggers triggered rebuild

System log

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 18 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 19 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 20 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 16 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 21 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 22 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 23 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 25 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 24 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 26 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 27 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 28 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 29 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 30 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 31 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 34 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 32 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 33 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 35 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 36 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 37 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 38 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 39 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 40 connectx to 203.173.50.151:80@0 failed: Host is down

Mar 3 17:09:07 com.apple.WebKit.WebContent: tcp_connection_destination_prepare_complete 41 connectx to 203.173.50.151:80@0 failed: Host is down

launchd log

Mar 3 16:29:48 : acct: posix_spawn(): 13: Permission denied

Mar 3 17:03:11 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.309, service = com.apple.photostream-agent, error = 119: Service is disabled

Mar 3 17:03:11 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.309, service = com.fiplab.MemoryCleanHelper, error = 119: Service is disabled

Mar 3 17:03:11 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.309, service = ua.com.AntLogic.TodoLauncher, error = 119: Service is disabled

Loaded kernel extensions

at.obdev.nke.LittleSnitch (4234)

com.globaldelight.driver.Boom2Device (1.1)

com.globaldelight.driver.BoomDevice (1.3)

com.wdc.driver.1394.64.10.9 (1.0.1)

Daemons loaded

at.obdev.littlesnitchd

com.adobe.fpsaud

com.apple.watchdogd

com.macpaw.CleanMyMac2.Agent

com.macpaw.CleanMyMac3.Agent

com.microsoft.office.licensing.helper

com.wdc.WDRAIDDriveService

homebrew.mxcl.dnsmasq

Startup items

/Library/StartupItems/MySQLCOM/MySQLCOM

/Library/StartupItems/MySQLCOM/StartupParameters.plist

User login items

Mail

- /Applications/Mail.app

Things

- /Applications/Things.app

SpeechSynthesisServer

- /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app

Boom 2

- /Applications/Boom 2.app

OpenDNS Updater

- /Applications/OpenDNS Updater.app

User crontab

30 11 * * * /Users/USER/Library/Application\ Support/SuperDuper\!/Scheduled\ Copies/SDUtil -i || open file:///Users/USER/Library/Application\%20Support/SuperDuper\%21/Scheduled\%20C opies/Erase\%20Backups\%2C\%20then\%20copy\%20files\%20from\%20Brian\%27s\%20iMa c.sdsp/Copy\%20Job.app

30 11 * * * /Users/USER/Library/Application\ Support/SuperDuper\!/Scheduled\ Copies/SDUtil -i || open file:///Users/USER/Library/Application\%20Support/SuperDuper\%21/Scheduled\%20C opies/Smart\%20Update\%20Backups\%20from\%20Brian\%27s\%20iMac.sdsp/Copy\%20Job. app

Safari extensions

1Password

- com.agilebits.onepassword4-safari

AdBlock

- com.betafish.adblockforsafari

ClickToFlash

- com.hoyois.safari.clicktoflash

Ghostery

- com.betteradvertising.ghostery

iMedia Converter Deluxe

- com.wondershare.iskyvc

Turn Off the Lights

- com.stefanvd.turnoffthelights

WOT

- com.wotservicesoy.wot

Firefox extensions

MEGA extension

iCloud errors

bird 14

Restricted files: 983

Lockfiles: 4

Contents of /Library/LaunchAgents/at.obdev.LittleSnitchUIAgent.plist

- mod date: Jan 8 16:28:38 2015

- checksum: 2014742307

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>KeepAlive</key>

<true/>

<key>Label</key>

<string>at.obdev.LittleSnitchUIAgent</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Little Snitch/Little Snitch Agent.app/Contents/MacOS/Little Snitch Agent</string>

</array>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>

Contents of /Library/LaunchAgents/com.babylon.activation.plist

- mod date: May 15 22:30:14 2012

- checksum: 2983079625

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.babylon.activation</string>

<key>MachServices</key>

<dict>

<key>com.babylon.activation</key>

<true/>

</dict>

<key>KeepAlive</key>

<true/>

<key>OnDemand</key>

<key>RunAtLoad</key>

<true/>

<key>Disabled</key>

<key>ProgramArguments</key>

<array>

<string>/Library/Application Support/Babylon/Babylon Activation.app/Contents/MacOS/Babylon Activation</string>

</array>

</dict>

</plist>

Contents of /Library/LaunchAgents/com.wdc.raidmanagerstatusmenu.plist

- mod date: Nov 12 09:53:29 2013

- checksum: 4114134447

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.wdc.drivemanagerstatusmenu</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Application Support/WDDriveManager/WDDriveManagerStatusMenu.app/Contents/MacOS/WDDriveManag erStatusMenu</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StandardErrorPath</key>

</dict>

</plist>

Contents of /Library/LaunchAgents/org.glimmerblocker.updater.plist

- mod date: Jan 8 17:15:47 2015

- checksum: 940683762

<?xml version='1.0' encoding='UTF-8'?>

<!DOCTYPE plist PUBLIC '-//Apple Computer//DTD PLIST 1.0//EN' 'http://www.apple.com/DTDs/PropertyList-1.0.dtd'>

<dict>

<key>Disabled</key>

<key>Label</key>

<string>org.glimmerblocker.updater</string>

<key>InitGroups</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/Library/PreferencePanes/GlimmerBlocker.prefPane/Contents/GlimmerBlocke rUpdater.app/Contents/MacOS/GlimmerBlockerUpdater</string>

<string>--background</string>

</array>

<key>Umask</key>

<key>StartInterval</key>

<key>KeepAlive</key>

<key>WorkingDirectory</key>

<string>/Library/PreferencePanes/GlimmerBlocker.prefPane/Contents/GlimmerBlocke rUpdater.app/Contents/Resources</string>

<key>StandardErrorPath</key>

...and 3 more line(s)

Contents of /Library/LaunchDaemons/at.obdev.littlesnitchd.plist

- mod date: Jan 8 16:28:38 2015

- checksum: 4174275850

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>KeepAlive</key>

<true/>

<key>Label</key>

<string>at.obdev.littlesnitchd</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Little Snitch/Little Snitch Daemon.bundle/Contents/MacOS/Little Snitch Daemon</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StandardErrorPath</key>

<string>/Library/Logs/LittleSnitchDaemon.log</string>

<key>StandardOutPath</key>

<string>/Library/Logs/LittleSnitchDaemon.log</string>

</dict>

</plist>

Contents of /Library/LaunchDaemons/com.macpaw.CleanMyMac2.Agent.plist

- mod date: Jan 23 11:17:13 2015

- checksum: 2453449774

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.macpaw.CleanMyMac2.Agent</string>

<key>MachServices</key>

<dict>

<key>com.macpaw.CleanMyMac2.Agent</key>

<true/>

</dict>

<key>Program</key>

<string>/Library/PrivilegedHelperTools/com.macpaw.CleanMyMac2.Agent</string>

<key>ProgramArguments</key>

<array>

<string>/Library/PrivilegedHelperTools/com.macpaw.CleanMyMac2.Agent</string>

</array>

<key>Sockets</key>

<dict>

<key>MasterSocket</key>

<dict>

<key>SockFamily</key>

<key>SockPathMode</key>

...and 8 more line(s)

Contents of /Library/LaunchDaemons/com.macpaw.CleanMyMac3.Agent.plist

- mod date: Feb 28 22:46:30 2015

- checksum: 3778627067

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.macpaw.CleanMyMac3.Agent</string>

<key>MachServices</key>

<dict>

<key>com.macpaw.CleanMyMac3.Agent</key>

<true/>

</dict>

<key>Program</key>

<string>/Library/PrivilegedHelperTools/com.macpaw.CleanMyMac3.Agent</string>

<key>ProgramArguments</key>

<array>

<string>/Library/PrivilegedHelperTools/com.macpaw.CleanMyMac3.Agent</string>

</array>

<key>Sockets</key>

<dict>

<key>MasterSocket</key>

<dict>

<key>SockFamily</key>

<key>SockPathMode</key>

...and 8 more line(s)

Contents of /Library/LaunchDaemons/com.wdc.WDRAIDDriveService.plist

- mod date: Nov 12 09:53:42 2013

- checksum: 769753352

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.wdc.WDRAIDDriveService</string>

<key>Program</key>

<string>/Library/Application Support/WDDriveManager/WDRAIDDriveService</string>

<key>RunAtLoad</key>

<true/>

<key>StandardErrorPath</key>

</dict>

</plist>

Contents of /Library/LaunchDaemons/homebrew.mxcl.dnsmasq.plist

- mod date: Feb 24 21:45:25 2015

- checksum: 2718900930

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>homebrew.mxcl.dnsmasq</string>

<key>ProgramArguments</key>

<array>

<string>/usr/local/opt/dnsmasq/sbin/dnsmasq</string>

<string>--keep-in-foreground</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>KeepAlive</key>

<true/>

</dict>

</plist>

Contents of /private/etc/sysctl.conf

- mod date: Nov 11 19:42:24 2014

- checksum: 2036746041

kern.maxfiles=50000

kern.maxfilesperproc=50000

Contents of Library/LaunchAgents/com.google.keystone.agent.plist

- mod date: Jan 26 12:45:12 2015

- checksum: 85169921

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.google.keystone.user.agent</string>

<key>LimitLoadToSessionType</key>

<key>ProgramArguments</key>

<array>

<string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.** ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>

<string>-runMode</string>

<string>ifneeded</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartInterval</key>

<key>StandardErrorPath</key>

<key>StandardOutPath</key>

</dict>

</plist>

Contents of Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist

- mod date: Mar 1 13:12:15 2015

- checksum: 134188344

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.macpaw.CleanMyMac2Helper.diskSpaceWatcher</string>

<key>ProgramArguments</key>

<array>

<string>/Users/USER/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app</string>

<string>-watchDiskSpace</string>

</array>

<key>RunAtLoad</key>

<key>StartInterval</key>

</dict>

</plist>

Contents of Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.scheduledScan.plist

- mod date: Mar 1 13:12:15 2015

- checksum: 477339654

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.macpaw.CleanMyMac2Helper.scheduledScan</string>

<key>ProgramArguments</key>

<array>

<string>/Users/USER/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app</string>

<string>-scheduled</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartCalendarInterval</key>

<dict>

<key>Minute</key>

</dict>

...and 2 more line(s)

Contents of Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.trashWatcher.plist

- mod date: Mar 1 13:12:15 2015

- checksum: 3632545261

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.macpaw.CleanMyMac2Helper.trashWatcher</string>

<key>ProgramArguments</key>

<array>

<string>/Users/USER/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app</string>

<string>-watchTrash</string>

</array>

<key>RunAtLoad</key>

<key>WatchPaths</key>

<array>

<string>/Users/USER/.Trash</string>

</array>

</dict>

</plist>

Contents of Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist

- mod date: Feb 28 22:39:15 2015

- checksum: 2869813970

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.macpaw.CleanMyMac3.Scheduler</string>

<key>ProgramArguments</key>

<array>

<string>/Users/USER/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app</string>

<string>-scheduled</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartCalendarInterval</key>

<dict>

<key>Minute</key>

</dict>

...and 2 more line(s)

Contents of Library/LaunchAgents/com.shirtpocket.backupbytime.plist

- mod date: Feb 23 11:27:31 2015

- checksum: 871331059

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Disabled</key>

<key>Label</key>

<string>com.shirtpocket.backupbytime</string>

<key>LimitLoadToSessionType</key>

<key>ProgramArguments</key>

<array>

<string>osascript</string>

<string>/Users/USER/Library/Application Support/SuperDuper!/Scheduled Copies/Backup by Time.scpt</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartInterval</key>

</dict>

</plist>

Bundles (new)

/Applications/1Password 5.app

- com.agilebits.onepassword4

/Applications/Adobe Bridge CS4/Adobe Bridge CS4.app

- com.adobe.bridge3

/Applications/Adobe Bridge CS4/Plug-Ins/ASEFormat.plugin

- com.adobe.aseformat

/Applications/Adobe Bridge CS4/Plug-Ins/dicom.plugin

- com.adobe.dicom

/Applications/Adobe Dreamweaver CS6/Configuration/Connections/Libraries/mm_jdbc.bundle