Resetting security
I Am seeing a lot of not seeing the link to reset my security questions. One person says I haven't set up a rescue email. I have. Still no joy on the missing link.
iPad, iOS 8.1.3
I Am seeing a lot of not seeing the link to reset my security questions. One person says I haven't set up a rescue email. I have. Still no joy on the missing link.
iPad, iOS 8.1.3
If you aren't getting the reset link on the Password & Security section of your account on http://appleid.apple.com then you don't have a rescue email address (an alternate email address is different), and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID
If you aren't getting the reset link on the Password & Security section of your account on http://appleid.apple.com then you don't have a rescue email address (an alternate email address is different), and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID
Resetting security