HT202662: Turn on the menu bar in iTunes for Windows
Learn about Turn on the menu bar in iTunes for Windows
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Helpful answers
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Mar 3, 2015 5:19 AM in response to jin_seanby jaredfs,It sounds like your phone needs to be restored to complete the unlocking process. The device is unlocked, so restoring it in iTunes on a computer will be your best option. To avoid the error occurred message you will need to do a factory restore.
You can restore the iPhone by completing a DFU restore.
DFU Restore:
1. Connect your iPhone to a computer with internet connection
2. Open iTunes
3. Press and Hold the Sleep/Wake button and Home buttons simultaneously for approximately 9-10 seconds
4. When the screen goes blank, release the Sleep/Wake button and continue holding the Home button
5. the screen MUST remain black. If the Apple logo appears while still holding the Home button you did not time it properly (either you released Sleep/Wake too soon or too late)
6. iTunes will pop up with a small window indicating you have connected an iphone in recovery mode and can Restore it to recover it.
7. If the apple logo appears due to incorrect timing the Recovery mode message may still appear in iTunes, but you should simply dismiss it and try again from step 3.