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iTunes do not accept password.

HHi new iPad ,new to Apple ,having issues! iPad asks for as sword when trying to download from Appstore -is the finger mark on the ON button not enough.

tried all the past passwords still can not log in re-set it recently so sure about the password?

please Help thanks

iPad Air, iOS 8.1.3, Log in problems

Posted on Mar 3, 2015 1:40 AM

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Question marked as Best reply

Posted on Mar 4, 2015 7:40 AM

Good day bertan19,


The password that iTunes would be asking for when you attempt to purchase from the iTunes store would be for the Apple ID you are using for your iTunes Store account. You can see what this Apple ID is by going to Settings > iTunes & App Store. The Apple ID will be at the top. See this article -


iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store - Apple Support


If you do not know the password for this Apple ID you can reset it using the steps in this article -


If you forgot your Apple ID password - Apple Support


Thanks for using Apple Support Communities.


Safe computing,


Brett L

1 reply
Question marked as Best reply

Mar 4, 2015 7:40 AM in response to bertan19

Good day bertan19,


The password that iTunes would be asking for when you attempt to purchase from the iTunes store would be for the Apple ID you are using for your iTunes Store account. You can see what this Apple ID is by going to Settings > iTunes & App Store. The Apple ID will be at the top. See this article -


iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store - Apple Support


If you do not know the password for this Apple ID you can reset it using the steps in this article -


If you forgot your Apple ID password - Apple Support


Thanks for using Apple Support Communities.


Safe computing,


Brett L

iTunes do not accept password.

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