Q: iTunes do not accept password.
HHi new iPad ,new to Apple ,having issues! iPad asks for as sword when trying to download from Appstore -is the finger mark on the ON button not enough.
tried all the past passwords still can not log in re-set it recently so sure about the password?
please Help thanks
iPad Air, iOS 8.1.3, Log in problems
Posted on Mar 3, 2015 1:40 AM
Community Specialists
Good day bertan19,
The password that iTunes would be asking for when you attempt to purchase from the iTunes store would be for the Apple ID you are using for your iTunes Store account. You can see what this Apple ID is by going to Settings > iTunes & App Store. The Apple ID will be at the top. See this article -
If you do not know the password for this Apple ID you can reset it using the steps in this article -
If you forgot your Apple ID password - Apple Support
Thanks for using Apple Support Communities.
Safe computing,
Brett L
Posted on Mar 4, 2015 7:40 AM