I tunes vouchers

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I tunes vouchers

I have credit on my itune voucher but have just been sent an invoice for a recent payment. How do I get that purchase credited and avoid this happening until the credit has been used up? Many thanks.

Posted on Mar 3, 2015 1:35 AM

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Answer 1

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King_Penguin

Level 10

334,144 points

Mar 3, 2015 1:42 AM in response to pktedd

What exactly have you received ? When you buy anything from the store you get an emailed receipt for the purchase, which says what you bought, its price, and how you paid for it (there should be a 'Billed To' line on it, mine say 'Store Credit' as I use gift cards) - is that what you've received ?

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Answer 2

pktedd Author

Level 1

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Mar 3, 2015 1:45 AM in response to King_Penguin

Hi KP

It says billed to 'store credit' so this means Gift Card does it? If so thank you so much for answering so promptly. It's a small amount at this point but I thought it could add up.

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Answer 3

King_Penguin

Level 10

334,144 points

Mar 3, 2015 1:48 AM in response to pktedd

Yes, that means that it took its price from your gift card balance - if it had charged your credit card then it should have said something like 'credit card' (not sure of the exact wording as I use gift cards)

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