MacBook Pro running slow suddenly!

1. You do not have enough free disk space: empty the trash, remove at least 30 GB from this disk to elsewhere, do not use any cleaners, just by hand.

There is no immediate need to upgrade Ram. If you want to do that, make sure you have the normal speed back and no issues anymore.

2. update Mavericks.

3. set SystemPreferences->Security->General to at least "MacAppStore and IdentifiedDevelopers".

3. Uninstall Chrome completely, see point 7.

4. I am not sure from where is ...gct.driver.gdmuwm... and ...gct.dts.gdme2dn.... and ...qvod.agent... but I could not find any trustworthy source: uninstall that software.

5. In MacintoshHD->Library->LaunchDaemons delete the ....adobe switchboard.... entry.

6. If you are not really need the NTFS driver and the VOX application, uninstall those and then remove them from the SystemPreferences.

7. If you can not, absolutely not live without Chrome reinstall when your issues are gone. Better and safer browsers are Safari, Opera, Firefox.

Lex

Peter,

memory and disk space are enough.

The "unknown" softwares are still there.

I have some questions:

Q1. did you ever use tools like CleanMyMac for cleaning of the system? If yes what did you do with those?

Q2. the Eltima software is known to cause some issues sometimes, do you really need it or can you uninstall it.

Q3. Why do you have NTFS drivers installed? (OSX can read NTFS formatted drives, but not write those).

try installing 2x4GB ram

installing more ram could help, but just a little bit: when ram is too low, Page-outs would be heavy, here is 0.

The issue itself has to be solved before "masking" it by installing ram.

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

In that case, you can revert the unnecessary changes that you made on the basis of "etrecheck" output.

If you are running comfortably now, you do better not change back. The advice I gave you would be the same on a healthy system...

Lex

I've suddenly found myself in the same boat as others where I once had a smooth running Macbook Pro that is now (within the last few days) suddenly running slow. I've been looking at posts and trying to follow some of the suggestions (like deleting CleanMyMac 2) but find my system still running slow. Here is my output from EtreCheck. Any help would be appreciated.

Problem description:

Macbook Pro suddenly running slow

EtreCheck version: 2.1.8 (121)

Report generated March 18, 2015 9:33:54 AM EDT

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

MacBook Pro (13-inch, Late 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,1

1 2.4 GHz Intel Core i5 CPU: 2-core

16 GB RAM

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 32

Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 512 MB

Thunderbolt Display 2048 x 1152

System Software: ℹ️

Mac OS X 10.7.5 (11G63) - Time since boot: 16:38:37

Disk Information: ℹ️

ST9500325ASG disk0 : (500.11 GB)

disk0s1 (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (376.48 GB free) - 75 errors

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

OPTIARC DVD RW AD-5970H

USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Wacom Co.,Ltd. Intuos PTS

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Display)

Apple Inc. Display Audio

Apple Inc. Apple Thunderbolt Display

Thunderbolt Information: ℹ️

Apple, Inc. MacBook Pro

Apple, Inc. Thunderbolt Display

Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.wacom.kext.wacomtablet (6.3.7 - SDK 10.8) [Click for support]

Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[running] com.adobe.AdobeCreativeCloud.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[running] com.wacom.wacomtablet.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.sharpcast.xfsmond.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]

[loaded] com.google.GoogleContactSyncAgent.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]

[not loaded] com.mactuneup.schedule.plist [Click for support]

[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]

[running] com.nchsoftware.reflect.agent.plist [Click for support]

User Login Items: ℹ️

Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)

iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application Hidden (/Applications/Dropbox.app)

Google Drive Application Hidden (/Applications/Google Drive.app)

Microsoft Database Daemon Application Hidden (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)

SugarSync Manager Application Hidden (/Applications/SugarSync Manager.app)

Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

WacomNetscape: Version: 2.1.0-1 - SDK 10.8 [Click for support]

WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 [Click for support]

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.1

Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]

googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 7 Update 60 Check version

User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

WebEx64: Version: 1.0 - SDK 10.5 [Click for support]

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Java [Click for support]

WacomTablet [Click for support]

Time Machine: ℹ️

Time Machine not configured!

Top Processes by CPU: ℹ️

28% Microsoft Outlook

25% mds

9% mtmd

5% Google Chrome

4% WindowServer

Top Processes by Memory: ℹ️

6.36 GB HP_Officejet_4620_series

1.10 GB Officejet_4620_series

412 MB firefox

155 MB Google Chrome

120 MB mds

Virtual Memory Information: ℹ️

1.35 GB Free RAM

10.02 GB Active RAM

3.86 GB Inactive RAM

1.94 GB Wired RAM

4.45 GB Page-ins

2 MB Page-outs

Diagnostics Information: ℹ️

Mar 17, 2015, 04:56:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-17-165624_[redacted].crash

Mar 17, 2015, 04:53:31 PM Self test - passed

Mar 17, 2015, 04:49:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-17-164945_[redacted].crash

Mar 16, 2015, 05:03:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-16-170320_[redacted].crash

Mar 16, 2015, 04:52:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-16-165225_[redacted].crash

Mar 16, 2015, 10:24:01 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-16-102401_[redacted].crash

You have to remove the very bad software CleanMyMac:

start it, choose Uninstall from the left navigation panel, and choose uninstall cleanmymac, you do not have to answer on the website that comes up.

Restart the machine and emty the trash bin.

Thanks for the help. I have properly removed CleanMyMac 2 from my Macbook Pro and things seem to be running faster though sluggish at times. I'll continue to monitor performance and see if any major slow-downs continue.

-- Can you do without the Wacom tablet?, If you can, uninstall that software.

-- In SystemPreferences->Users&Accounts->LoginItems take out all entries, with the minus sign. Start these apps only if you need them, and quit when you are ready: this goes especially for GoogleDrive and SugarSync.

-- GoogleContactAgent and Chrome are sloppy programmed, you should find an alternative for them.

happy computing,

Lex

Thanks Lex. I've removed all of the items you suggested. I completely removed Google Chrome and everything else listed but could not find GoogleContactAgent. I am not using just Safari as my primary browser and have restated my system. Start is very fast and everything seems to run much better. I will continue to monitor system performance and return to this forum should I experience any additional issues.

Thanks,

Tom

Good work, Tom.

Removing the google.contact.syncagent.plist is probably enough to get rid of it:

in Finder choose the Go menu while holding the Alt(option) key, choose Library, open Library, open the LaunchAgents folder in there, and delete that plist.

Happy computing,

Lex