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unknown error -42408

Can someone help me with this -

When I am syncing my iphone6 with my mac iTunes it shows - unable to syn due to unknown error -42408.

What is the solution / how to resolve ?

iOS 8.1.3

Posted on Mar 3, 2015 5:39 AM

Reply
1 reply

Mar 4, 2015 8:09 AM in response to Mitesh25

Hi Mitesh25,


Welcome to the Apple Support Communities!


I understand that you are seeing Error 24208 while trying to sync your iPhone with iTunes. In this situation, I would recommend following the steps in the attached article to help resolve this issue.


iTunes: Advanced iTunes Store troubleshooting - Apple Support


"Error 42023" through "Error 42408"


These alerts might occur when trying to authorize iTunes or during launch when iTunes checks for authorization information.


  1. Install the latest iTunes from apple.com/itunes/download/
  2. Remove the SC Info folder.
  3. If that does not resolve the issue, see iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3.


Best regards,

Joe

unknown error -42408

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