We have lost the administrators password and we are unable to do any downloads or updates without it. Can you reset it when you do not have the original password and if so HOW? This is our personal computer not a business. The only time the password was used was when we did updates etc so it was not memorized.
MacBook Pro with Retina display, iOS 8.1.3, desktop
Resetting the password if you don’t know the administrator password
OS X 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks and 10.10 Yosemite
Reset Password
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Leave the Terminal window open.
Reset Password Utility window will open with Macintosh HD selected.
Select the user account from the popup menu box under “Select user account”.
Enter a new password.
Reenter the new password for the user.
Enter a hint.
Click the "Save" button.
Click in the menubar and select Restart.
Log in.
If Keychain dialog box appears, select “Create New Keychain”.
can you reset the admin password if you have lost the orginial password if so how?
