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Please help with my incessant spinning wheel of death!

I have almost always had the spinning circle of death… Almost the whole life of this late 2011 15" 4 GB mbp. I just can not easily use this computer anymore. It takes so long to do anything. I need to exit all apps but the one I am using to make it work. I have to restart is almost daily to make it do much. So frustrating! Please help!


I already tried a disk repair under disk utlility with no issues shown.


I read on another post to run an etrecheck app and to post that info. Here is what it says.


EtreCheck version: 2.1.8 (121)

Report generated March 3, 2015 at 11:54:29 AM CST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (15-inch, Late 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,2

1 2.2 GHz Intel Core i7 CPU: 4-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 395


Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1280 x 800

AMD Radeon HD 6750M - VRAM: 512 MB


System Software: ℹ️

OS X 10.10.1 (14B25) - Time since boot: 0:14:27


Disk Information: ℹ️

Hitachi HTS545050B9A302 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (201.30 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Library/Application Support/MacKeeper/AntiVirus.app

[not loaded] net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) [Click for support]

[loaded] net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) [Click for support]


/System/Library/Extensions

[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) [Click for support]

[not loaded] com.bodymedia.codelessAB185.kext (1) [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.mackeeper.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[running] com.zeobit.MacKeeper.AntiVirus.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[running] com.mackeeper.MacKeeper.Helper.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

HP Product Research UNKNOWN (missing value)


Internet Plug-ins: ℹ️

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 2.4.2.4 [Click for support]

NP_2020Player_WEB: Version: 5.0.9.0 - SDK 10.6 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 7 Update 45 Check version


User internet Plug-ins: ℹ️

Google Earth Web Plug-in: Version: 6.2 [Click for support]


Safari Extensions: ℹ️

Pin It Button


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 297.57 GB

Destinations:

Data [Network]

Total size: 3.00 TB

Total number of backups: 20

Oldest backup: 2014-11-12 12:23:49 +0000

Last backup: 2015-03-03 17:22:41 +0000

Size of backup disk: Excellent

Backup size 3.00 TB > (Disk size 498.88 GB X 3)


Top Processes by CPU: ℹ️

7% WindowServer

0% fontd

0% Memory Clean

0% AppleSpell

0% notifyd


Top Processes by Memory: ℹ️

279 MB AntiVirus

146 MB Safari

146 MB MacKeeper Helper

90 MB WindowServer

73 MB ocspd


Virtual Memory Information: ℹ️

410 MB Free RAM

2.07 GB Active RAM

606 MB Inactive RAM

1.12 GB Wired RAM

2.19 GB Page-ins

725 KB Page-outs


Diagnostics Information: ℹ️

Mar 3, 2015, 11:38:29 AM Self test - passed

Mar 3, 2015, 10:33:54 AM /Library/Logs/DiagnosticReports/softwareupdated_2015-03-03-103354_[redacted].cp u_resource.diag [Click for details]

MacBook Pro

Posted on Mar 3, 2015 10:16 AM

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2 replies

Please help with my incessant spinning wheel of death!

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