Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iphone 4 screen is black. I cannot open it but the phone rings when I call it. I cannot answer it.

My Iphone 4 is not working, The screen is black and I cannot get anything to happen. I swipe it and nothing happens. When I call it the phone rings but i cannot answer it. Any ideas what's wrong?

iPhone 4

Posted on Mar 3, 2015 9:16 AM

Reply
1 reply

Mar 4, 2015 9:50 AM in response to joelrcole

Hi joelrcole,


I understand that you are experiencing an issue with the screen of your iPhone 4. I have an article for you that will help you troubleshoot this issue, and it can be found below:


Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support

https://support.apple.com/en-us/HT203039


Take care, and thanks for visiting the Apple Support Communities.



-Braden

My iphone 4 screen is black. I cannot open it but the phone rings when I call it. I cannot answer it.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.