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i updated my i5 to ios8 and the phone now is unresponsive. infinite loop..

i had been using ios 7 which went in smoothly .. when i installed ios8 .. it started to hang and now the phone is having an infinite loop... tried hard reset, connected via itunes and tried updating.. bt the update fails. the apple logo fades away as it starts.. and thats it.. the phone is completely unresponsive.. pls tell me a solution. thanks in advance 🙂

iPhone 5, iOS 8

Posted on Mar 3, 2015 1:01 PM

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1 reply

Mar 4, 2015 2:14 PM in response to arjun135

Hello arjun135,


Sorry to hear that you are having issues with your iPhone booting up. If you are stuck with it not getting passed the Apple logo, take a look at the article below to walk you through how to put your iPhone into recovery mode and then to use iTunes to restore it. If you are still having issues, let me know what the specific error is so I can make another suggestion for you.


If you can't update or restore your iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT201263


Regards,

-Norm G.

i updated my i5 to ios8 and the phone now is unresponsive. infinite loop..

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