iOS 8.1.3 has been downloaded to ipad2, but will not install. avail. memory: 31.4GB, Model: MC987LL/A, current iOS version: 8.0.2. Continue to receive error message "An error occurred when installing iOS 8.1.3". How do I get this upgrade installed?
iPad 2, iOS 8.0.2
Howdy Ray,
If you still haven't been able to install the 8.1.3 update, I would use this section of the following article to help you out, named:
Resolve issues with an over-the-air iOS update
If you can't connect to iTunes, you can make room for the update by removing content on your device that you don't use. To remove content, tap Usage Settings in the Software Update screen. Learn how to see the space used by your apps and their content.
Thank you for using Apple Support Communities.
All the very best,
Sterling
Howdy Ray,
If you still haven't been able to install the 8.1.3 update, I would use this section of the following article to help you out, named:
Resolve issues with an over-the-air iOS update
If you can't connect to iTunes, you can make room for the update by removing content on your device that you don't use. To remove content, tap Usage Settings in the Software Update screen. Learn how to see the space used by your apps and their content.
Thank you for using Apple Support Communities.
All the very best,
Sterling
This is the first time I have gone to the community for help. The information you provided was spot on and I was able to download the iOS upgrade into my mac and then install it into my iPad through iTunes as you suggested. You are a lifesaver! THANK YOU SO MUCH!!!!
You got it! Happy to be of assistance.
Unable to install downloaded iOS upgrade.
