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Screen is black, un-responsive

Before this happened, the phone would go off with the battery at 35%. Now, with the phone plugged in, I receive calls, text messages and mail (I hear the chimes), but the screen is black.


Can someone help me pinpoint the probably problem with my phone?


Thanks!

iPhone 4S, iOS 8.1.2

Posted on Mar 3, 2015 2:50 PM

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Posted on Mar 3, 2015 4:33 PM

It's most likely a hardware problem. Take it to an Apple store for diagnosis. Make an appointment first.

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Screen is black, un-responsive

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