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apple id wont allow app download

i got my ipod 5 yesterday and decided to make a new apple id because my old one was useless. everything went perfectly well. then it started telling me i needed security questions every time i downloaded an app. now if i try to download one it wont let me unless i create the questions. however every time i do it says "your session has timed out. try again." every single time. if i press cancel instead of accept to try and just download the app but skip making the questions it cancels the app download. i went online to try fix it but it only has a slot for one question and even if i change it and press save it does nothing.

iPod touch, iOS 8.1.3

Posted on Mar 3, 2015 3:48 PM

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1 reply

Mar 3, 2015 4:41 PM in response to ShadowWolf280

a few things you can try for that:


1. go to http://id.apple.com/ select > manage account > sign in > select password and security on left side of screen

2. try moving through the questions quicker on the iphone or using a different wifi network

3. contact apple support to see if they can reset the questions for you http://www.apple.com/support/contact

apple id wont allow app download

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