I restored my phone connecting to iTunes unfortunately I restored my friends data and I cloud of his mobile has been locked now how to get out of it I have complete bill box and everything of my phone please help me out

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I restored my phone connecting to iTunes unfortunately I restored my friends data and I cloud of his mobile has been locked now how to get out of it I have complete bill box and everything of my phone please help me out

iPhone 5, iOS 8.1.2

Posted on Mar 3, 2015 4:26 PM

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Answer 1

chuck_3rd

Community Specialist

Mar 5, 2015 10:09 AM in response to Nayaz JED

Hello Nayaz JED,

Thanks for using Apple Support Communities.

From your post I see that you're running into an issue where you're being prompted for another person's Apple ID password. It looks like this situation has to do with the Find My iPhone Activation Lock. You will need the password from the person in order to erase or restore the phone.

Find My iPhone Activation Lock - Apple Support

Take care,

Alex H.

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