when i cleaned my laptop screen with a damp tissue afterwards a black/khaki colour would sweep over the black screen whenever i would put it on sleep. Did i get something in there or is that normal?

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when i cleaned my laptop screen with a damp tissue afterwards a black/khaki colour would sweep over the black screen whenever i would put it on sleep. Did i get something in there or is that normal?

I went to clean my laptop screen using a damp tissue and i don't know if it was because i wiped too hard or if some water got inside but when i would put it on sleep, this khaki/black colour would sweep over the black screen so I'm sort of confused as to if i got something inside or not because its still working normally.

Posted on Mar 3, 2015 6:16 PM

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Answer 1

mario49

Community Specialist

Mar 5, 2015 10:37 AM in response to jaexh

Hey jaexh,

After reviewing your post, it sounds like after you were cleaning the computer it now displys something unexpected when putting it to sleep. I would recommend that you read this article, it may be able to help the issue.

Clean your Apple products - Apple Support

To clean the screen on your MacBook, MacBook Pro, or MacBook Air, first shut down the computer and unplug the power adapter.Then use a damp, soft, lint-free cloth.

Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support

Reset the system

You can reset the Mac's parameter RAM and SMC.

Reset the resolution

Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:

Start up in Safe Mode.

Thanks for using Apple Support Communities.

Have a good one,

Mario

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