Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone won't restore onto new phone? (Is greyed out)

when I try and backup my 4s to 5s its greyed out and says you have to have ios8 and says it has ios7 and im doing this from my phone I dont have a computer right now and my 4s is updated to iOS 8 I'm so lost!?!?!?

iPhone 5s

Posted on Mar 3, 2015 9:21 PM

Reply
1 reply

Mar 5, 2015 11:18 AM in response to Keishaxo

Hello Keishaxo,


I apologize, I'm a bit unclear on exactly what you are describing. If you are trying to transfer your data from your iPhone 4s to a new iPhone 5s via an iCloud backup, you may find the information and steps outlined in the following article helpful:


Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support


Sincerely,

- Brenden

Iphone won't restore onto new phone? (Is greyed out)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.