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Safari is saying its infected with virus, what can I do?

I have MacBook Pro laptop. The problem am having is with safari. Its says its infected with virus. Its started when i install software Mackeeper. I need help!!!!

Posted on Mar 4, 2015 6:22 AM

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1 reply

Mar 4, 2015 8:40 AM in response to hanhab

Its says its infected with virus.


Whatever "it" is, it's lying in a pathetic attempt to defraud you. Don't believe anything "it" says.


If you actually installed MacKeeper, uninstall it according to the instructions following the horizontal line below. Then, read the following two User Tips to determine if either one is applicable to the problem you encountered. Each one describes a recovery procedure, if you require it.


"Ransomware" web pages

How to install adware


Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper. Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.


If you actually used MacKeeper to alter your system, e.g. "remove excess binaries" or such, you will need to reinstall OS X as well as all your additional software. Uninstalling MacKeeper is insufficient to reverse the corruption it is capable of - once again, that is if you used it.


If you merely installed MacKeeper but did not use it to perform any particular action, the following instructions will suffice.


  • If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
  • Quit the MacKeeper app if it is running.
  • Open your Applications folder: Using the Finder's Go menu, select Applications.
  • Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.

You will be asked to authenticate (twice):

User uploaded file

You do not need to provide a reason for uninstalling it:

User uploaded file

Just click the Uninstall MacKeeper button. You will be asked to authenticate again.


After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.

Safari is saying its infected with virus, what can I do?

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