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iPhone 6 problem need your help

Hello everyone, i recently bought an iPhone 6, and now i have a problem with it. The phone works perfectly but when i lock the screen it shutts down after a period(1-2minutes), and to power on the iphone i need to press the lock and the home button at the same time, this is happening when i lock the phone, to avoid this i need to set the autolock to never from settings. What could be the problem? If i connect it at pc it works ok(no shutting down issue). Thank you.

iPhone 6, iOS 8.1.3

Posted on Mar 4, 2015 3:06 AM

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5 replies

Mar 4, 2015 4:34 AM in response to appleromania

Try to set it back to factory settings, explained in this article, and don't use any backup afterwards:

Use iTunes to restore your iOS device to factory settings - Apple Support


If the phone still switches off after locking the screen, this might be hardware related and the phone has to be serviced by Apple or an Authorized Apple Service Provider or Apple Store next to your place.

iPhone - Contact Support - Apple Support

iPhone 6 problem need your help

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