Macbook Pro retina 13'' stuck at login after restart

Question

Level 1

0 points

Macbook Pro retina 13'' stuck at login after restart

MBP restarted (probably due to kernel panic) and is now stuck at the login screen. It shows the apple logo, the users and the restart/etc. options. I can't click on any of the icons to enter a password. Should I boot into recovery mode? Running OSX 10.9.5 if that helps.

Mac Pro, Mac OS X (10.6.8)

Posted on Mar 4, 2015 6:27 AM

Reply

Answer 1

jusola

Level 1

15 points

Mar 4, 2015 7:10 AM in response to sriarpita

Try booting safe mode: https://support.apple.com/en-us/HT201262 , then try again, it can take some time to boot in safe mode. If works try restart the mac (it boots automatically to normal boot mode). Then try again. If not works try using the arrow keys.

I hope this helps

Reply