I am flustered that I cannot reply to Roger Willmut

The best way to thank contributors in the forum is saying thank you in the same post where you received help. It will get read, and appreciated.

Few of us have the personal time after our community contributions, or the inclination, to open up our email to International exposure, and the resultant volumes of personal requests, spam, and privacy invasion that occur in unmanageable volume. The Internet is far from what it was ten years ago.

I appreciate your taking the trouble to thank me - I'm glad I was able to help you. For the reasons outlined in VikingOSX's post I don't make my actual email address available, and though it's possible to get to my website and send me a message using the form there I don't answer questions about Apple products and services by email - as I'm sure you will appreciate, running an 'email clinic' could get out of hand quite quickly. Any time you have a question, just post it in the appropriate forum - it may take a little time to get an answer but there are quite a number of experienced posters who will be happy to help. If you get a helpful answer a quick 'thank you' in the thread is always appreciated and lets the answerer know that his (or her) post has been helpful.

Etela Neumann wrote:

The Apple Support Community site should return to what it used to be 10 years ago.

Then, [2] poor folks like me, needing help, could contact the professionals directly, but more importantly could [1] express their gratitude for being helped or tought new skills. I am unable to reply to Roger Willmut or Peggy for their helpful advices.

I consider this as a major step back.

Please send my thanks to Roger Willmut and Peggy.

Etela

Professor Doctor,

Our two friends answers are well crafted, so I think you get their messages. Let me expand on one your comments and suggest some things about the other.

[1] The Apple Support Communities has adopted a strategy (in widespread use by many Enterprise level communities) for encouraging interaction in the forums called

Gamification

From Wikipedia, the free encyclopedia

Not to be confused with Game theory. Gamification is the use of game thinking and game mechanics[1] in non-game contexts to engage users in solving problems[2] and increase users' self contributions.[3][4] Gamification has been studied and applied in several domains, with some of the main purposes being to engage (improve user engagement,[5] physical exercise,[6] return on investment, flow,[7][8] data quality, timeliness), teach (in classrooms, the public or at work[9]), entertain (enjoyment,[8] fan loyalty), measure[10] (for recruiting and employee evaluation), and to improve the perceived ease of use of information systems.[8][11] A review of research on gamification shows that a majority of studies on gamification find positive effects from gamification.[12] However, individual and contextual differences exist.

In your Discussion...

I need to download Apple Works 6, which I lost

... you can mark answers with either of these Tools

or = using your discretion on which fits best. *

You are allowed:

• one(1) "Solved" (Green Stamp in local parlance), and
• two(2) "Helped" (Gold Star)

* Be aware that when you choose to award these, they are irrevocable, by you or anyone else

These actions may result in the recipient receiving a "Congratulations" email notification of your award.

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[2] I can understand how a professional like yourself would be interested in being contacted freely (with the requisite "personal" safeguards, of course). Your Bio Page is an example of a kimono open wide. However, there is one error that should be corrected, in my humble opinion.

You seem to have 'intended' to publish a "WORK" email address, but somehow used the "Website" field to do so. This usually is not a 'great big deal', because as it gets published, it would simply fail. But yours is quite another matter. I will illustrate, as pictures speak a thousand words.

When one clicks the 'Website' (live) link, this is what I get... "This may be an attempt to trick you."

Upon [Yes] click, one gets...

This appears to be a Legitimate Google Page, as it recognizes me from a Google+ cookie on my computer. It does not, however, accomplish your goal = me sending you an email !!

You can fix this easily. Go to your Bio page and use these tools

to EDIT the website or remove it, choose to show your email (I personally would not do this as this email is half of your AppleID login credentials) - or best would be to "trick" the SiteWare and simply put your "WORK" email address in the company field

My 'Granny' had chronic nerve pain (rest her soul) in her face for many years. Back then, options were few for managing her pain. Keep up the good work!

Buenos Dias

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Professor Doctor!

Message received 😎 and you're welcome!

In my considered opinion, you still need to Take Aim at the faulty nerve that is your "Homepage" faux pas.

1. Click HERE then
2. DELETE the contents of the Homepage field - If you actually do have a Website with which you are affiliated, put the URL there.
3. As a workaround to display your work email address, put it in the In the Company field
   
4. Click [Privacy Settings] Tab Bar
   
5. Make sure [Everyone] is chosen in the "Company" pull-down menu
   
6. Click the [SAVE] button at the bottom of the page

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CCC's link doesn't work for me either, it doesn't mean you an enemy of Apple. Besides we're not Apple just users like yourself.

Try the link below for privacy settings. The red arrow in the screenshot points to the one you want to change.

https://discussions.apple.com/edit-profile-security!input.jspa?targetUser=889684 3

Ooops! too many balls in the air!

https://discussions.apple.com/edit-profile!input.jspa?targetUser=232694 < the "HERE" for etala 😟

aloha

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Aloha CCC. Did you mean for this link not to work too? Bob.

Prof. Dr.

Consider this as "contacting the person that directed you" !!

Sorry about the mess up with "HERE" - this is the link you really needed > https://discussions.apple.com/edit-profile!input.jspa?targetUser=232694 - direct to your EDIT PROFILE page that bobseufert illustrated.

All else in the above is correct - I hope 😊 -

I would not think of this particular issue - nor the Roger issue - as a triage emergency though. In fact, if any of the three questions you posed this year ARE, let us know and we'll see if we can get them jump-started and resolved. Sometimes, questions posted kind of slip through the cracks. If a Question has gone unanswered for 24 hours+, an Apple Community Specialist is supposed to attend to it. I see one of your questions has indeed slipped through the crack. I will revive them all by posting something in them, even if it does not directly help, it will bring it back to recent activity prominence.

I am not sure that you have become "an enemy of Apple" - but I know not what has transpired nor what suggestions you made or the methods and means employed in doing so. A couple of Apple blessed routes for "suggestions" are very likely like the old-fashioned "Suggestion Box" by the water cooler in an office - you put it in there and never really know what happens after.

Support Feedback

Product Feedback

There are a veritable plethora of other "Contact" means prescribed - all issue specific, however - it makes no sense to post a bunch of links without knowing what the issues are.

Your very last statement... "I will not be sad if you don't answer." ... leads me to believe that you think we here ARE Apple employees(?) Not so. We are all users like you, trying to lend a helping hand to those in need.

Let us know here if we can help you further. Roger Wilmut1, bobseufert, VikingOSX and myself are likely getting all your correspondence here. The three former may well be eminently qualified to answer almost any issue you have, I am merely an excellent researcher and User Experience design professional.

buenos dias

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Etela Neumann wrote:

I did not send this notice to myself.

Please have your internet security to verify ths.

EN

Prof.Dr.

This is very puzzling... what exactly do you mean? "notice" "security" "verify" are all keywords that seem to indicate you may have been the victim of a phishing attempt? To wit..

Phishing & Other Suspicious Emails

>> FORWARD to reportphishing@apple.com

Identifying fraudulent "phishing" email - Apple Support

Identifying legitimate emails from the iTunes Store - Apple Support

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AlohaBob

Not meant to work for you! It is a link to the Good Professor Doctor's Edit Profile page! >

YOUR real true identity to the server compooter's database is data-userid="8896843"

MINE was the first one = failure for ya'll, but works great for ME!

Shall I address you by your number from now on? I don't mind, if like Bob Seger, you don't care to "feel like a number" 😎

buenos dias

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