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How do I remove go.microsoft virus?

I keep getting update notices from go.microsoft.com and I've learned that this is a virus. My mac is slow and I know I have the Growl virus as well.

iMac, OS X Mavericks (10.9.5)

Posted on Mar 4, 2015 4:42 AM

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5 replies

Mar 4, 2015 6:48 AM in response to jennifer0628

Hi

As far as i am aware there are no known Viruses for Mac in the wild.

If you feel up to it follow the instructions from Apple support for removing adware from your system ( click the first link below )

Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support


Or you can download this tried and tested adware removal tool, its 100% safe to use

http://www.adwaremedic.com/index.php

Mar 4, 2015 8:41 AM in response to jennifer0628

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Mar 4, 2015 9:22 AM in response to jennifer0628

jennifer0628 wrote:


I keep getting update notices from go.microsoft.com and I've learned that this is a virus. My mac is slow and I know I have the Growl virus as well.


Do you have any Microsoft products installed?


Can you describe the problem a little more clearly? I'm unclear on exactly what you're describing. A screenshot would help. Make a screenshot by following the directions here:


http://support.apple.com/kb/HT5775


Be sure no sensitive personal information is displayed. To add that image to a post here, click the camera icon in the post editor toolbar.

How do I remove go.microsoft virus?

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