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IOS 8.1.3 - Mail App, Custom Folders - Bug

Everyone,


This is my first post and I hope it includes enough information for some positive feedback. I have scoured the net trying to find this issue with no luck.


I currently use the mail app for my business (Exchange) and personal (IMAP) emails. The core functions of the mail app work correctly however one of the features does not. I can edit my mailboxes view and add mailboxes to the main list. So if one of my accounts is separated into folders with rules to move incoming emails around I can pin that folder to the main view.


This feature looks awesome at first as I am in the IT field and receive hundreds if not thousands of emails over the course of a bad day. This is a photo of what it looks like as a sample when I first set them up.


User uploaded file


However here is an image after a reboot or closing the mail app completely and re opening.

User uploaded file

As you can see more than half of the folders are now disabled. I have narrowed this down to folder nesting. I have so many folders in exchange I started grouping them and nesting folders. It seems that any folders up to folder depth of 3 will work find however I have folders nested to a depth of 5 possibly 6 in some area's. I assume this is a but in the mail app but I am not 100% sure. I assume this could be a quick fix in a later release however I am not sure what merits a bug fix.


Please let me know if anyone else has seen this behavior or if anyone has any fix's available.


Note: Reducing my folder depth level to a max of 4 is not a fix, that is a bandaid.



Thank you


Cody.

iPhone 6 Plus, iOS 8.1.3, null

Posted on Mar 4, 2015 5:11 AM

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IOS 8.1.3 - Mail App, Custom Folders - Bug

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