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Why does my 5s screen go black when texting horizontally?

When texting horizontally (landscape) on my iPhone 5s, the screen flashes between black and the message/text. What can I do to resolve? Works OK when texting in "portrait".

Thanks

iPhone 5s, iOS 7.1.2

Posted on Mar 4, 2015 8:32 AM

Reply
1 reply

Mar 5, 2015 1:38 PM in response to terryfromkenosha

Hi terry,


If you are having issues with your iPhone screen going black intermittently while texting in landscape mode, you may want to try some things to troubleshoot.


First, quit all running applications and test again -


Force an app to close in iOS


Next, I would try restarting and if needed resetting the iPhone -


Restart or reset your iPhone, iPad, or iPod touch


If the issue is still present, you may want to restore the iPhone as a new device -


How to erase your iOS device and then set it up as a new device or restore it from backups


Thanks for using Apple Support Communities.


Best,


Brett L

Why does my 5s screen go black when texting horizontally?

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