`My son downloaded a movie app and it seems to have infected my Imac with this Trojan Malware, rendering it impossible to use. Adverts popping up ALL the time and it's just ridiculously slow. My emails are now also 90% spam...I've backed everything up but really don't know what to do next? Shall I take it to an apple store or attempt to clean it myself? Any advice greatly appreciated. Ute
iMac, Mac OS X (10.6.8)
Written by Thomas Reed, a long time poster and the ‘expert’ on malware.
You inadvertently installed adware. It's not necessary to bring your Mac to an Apple Store, and you do not need to download or install anything to fix it.
For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware. Apple's instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required.
You'll invite spam by divulging your email address on a public forum. Other than that learn about how to manage junk mail by reading these Apple Support documents:
Thank you so much- that seems to have done the trick really quickly! I should have asked this question before as I have been cursing this computer for the past 6 months! I thought it would have to be a major operation...Really appreciate it!
Thank you very much too. I followed both your advice and it seems to have done the trick! Much appreciate you taking the time to help me. 🙂
How to get rid of Trojan malware on OS X
