Hi I am 17 years hany gave me my phone iPhone 4 and I used it for 4 months and after the quenching device and run it on the Apple logo

Question

Hi I am 17 years hany gave me my phone iPhone 4 and I used it for 4 months and after the quenching device and run it on the Apple logo

Hi I am 17 years hany gave me my phone iPhone 4 and I used it for 4 months and after the quenching device and run it on the Apple logo.

It was impure and dabble icloud account asked me and I never use this account and don't know which account icloud.

Please please help me because I love telephone iPhone from the bottom of my heart and I love all the products of Apple and I can't live without a phone iPhone and don't have money to buy another phone.

My confidence in a very large Apple, please help me and this device imei 013008007844010

iPhone 4S, iOS 8.1.3, I hope you will allow me to use the

Posted on Mar 4, 2015 11:25 AM

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Answer 1

judysings

Community Specialist

Mar 5, 2015 2:30 PM in response to hhafromalryath

Hi hhafromalryath,

In order to set up this iPhone with your own Apple ID to use it ... the previous owner needs to erase the device. Here are the instructions on how to do it.

What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-is/HT201351

Here's how to create your own Apple ID to use with iTunes, iCloud, etc.

Create and start using an Apple ID - Apple Support
https://support.apple.com/en-us/HT203993

Cheers,

Judy

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