Software or Hardware issue?

Question

Happyhal Author

Level 1

4 points

Software or Hardware issue?

I have just re-installed Yosemite and I'm still having problems. Seems everything is slow, from

working on different sites, moving in different windows and even when typing here or on an

email. When typing I can get 8 to 10 letters ahead of the type on the screen and when I

make a mistake and hit delete to correct, color wheel sits and spins for awhile before I can

actually correct. I'm in a bit of a cash crunch and I have an iPad, so I hope I can figure out

the issue and save some money, rather than find out it's a very expensive issue and can't

afford to have it fixed now and loose the money used to diagnose the problem. I'm wondering

if the fan isn't circulating enough air and it's too warm or I'm having a processor problem.

I have recently replaced the hard drive.

This is actually my third attempt to do this post. Finally

Thanks,

Hal

Macbook, Mac OS X (10.6.3)

Posted on Mar 4, 2015 12:58 PM

Reply

Answer 1

dominic23

Level 10

83,904 points

Mar 4, 2015 3:39 PM in response to Happyhal

Can you run EtreCheck and post the report here please?

EtreCheck: https://discussions.apple.com/docs/DOC-6173

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Answer 2

Happyhal Author

Level 1

4 points

Mar 4, 2015 6:19 PM in response to dominic23

EtreCheck version: 2.1.8 (121)

Report generated March 4, 2015 at 9:09:48 PM EST

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

MacBook (13-inch, Aluminum, Late 2008) (Technical Specifications)

MacBook - model: MacBook5,1

1 2 GHz Intel Core 2 Duo CPU: 2-core

2 GB RAM Upgradeable

BANK 0/DIMM0

1 GB DDR3 1067 MHz ok

BANK 0/DIMM1

1 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Check Battery - Cycle count 408

Video Information: ℹ️

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1280 x 800

System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 0:23:46

Disk Information: ℹ️

WDC WD5000LPVX-22V0TT0 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

[redacted] (disk0s2) / : 499.25 GB (451.58 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

MATSHITADVD-R UJ-868

USB Information: ℹ️

Apple Inc. Built-in iSight

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple, Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Configuration files: ℹ️

/etc/sysctl.conf - Exists

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Applications/PMHMac.app

[not loaded] com.sony.driver.dsccamFirmwareUpdaterType00 (1 - SDK 10.5) [Click for support]

/Library/Extensions

[not loaded] com.sony.driver.dsccamDeviceInfo00 (1 - SDK 10.7) [Click for support]

Problem System Launch Agents: ℹ️

[killed] com.apple.accountsd.plist

[killed] com.apple.bird.plist

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.cloudd.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.icloud.fmfd.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.printtool.agent.plist

[killed] com.apple.SafariNotificationAgent.plist

[killed] com.apple.secd.plist

[killed] com.apple.security.cloudkeychainproxy.plist

[killed] com.apple.syncdefaultsd.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

14 processes killed due to memory pressure

Problem System Launch Daemons: ℹ️

[killed] com.apple.awdd.plist

[killed] com.apple.coresymbolicationd.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.icloud.findmydeviced.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.sandboxd.plist

[killed] com.apple.softwareupdated.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

11 processes killed due to memory pressure

Launch Agents: ℹ️

[failed] com.lost.smoke.plist [Click for support] [Click for details]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[running] com.sony.PMBPortable.AutoRun.plist [Click for support]

[running] com.sony.SonyAutoLauncher.agent.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]

[loaded] com.google.keystone.agent.plist [Click for support]

[failed] com.jdibackup.ZipCloud.autostart.plist [Click for support] [Click for details]

[failed] com.jdibackup.ZipCloud.notify.plist [Click for support] [Click for details]

User Login Items: ℹ️

apple-scc-20150304-171557 UNKNOWN (missing value)

Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

RL Secure Plug-In Layer: Version: Unknown - SDK 10.5 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 25 Check version

User internet Plug-ins: ℹ️

ContentManager: Version: Unknown

RocketEngine: Version: Unknown

UploadManager: Version: Unknown

Safari Extensions: ℹ️

PriceBlink

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Java [Click for support]

Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Hal: Disk size: 499.25 GB Disk used: 47.66 GB

Destinations:

Seagate Backup Plus Drive [Local]

Total size: 999.86 GB

Total number of backups: 9

Oldest backup: 2014-10-23 02:05:23 +0000

Last backup: 2015-03-05 01:43:12 +0000

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 47.66 GB X 3)

Top Processes by CPU: ℹ️

6% WindowServer

1% com.hp.devicemonitor

0% AppleSpell

0% Safari

0% SpotlightNetHelper

Top Processes by Memory: ℹ️

73 MB Safari

69 MB Finder

61 MB com.apple.WebKit.WebContent

49 MB WindowServer

47 MB System Events

Virtual Memory Information: ℹ️

70 MB Free RAM

458 MB Active RAM

382 MB Inactive RAM

356 MB Wired RAM

2.80 GB Page-ins

11 MB Page-outs

Diagnostics Information: ℹ️

Mar 4, 2015, 08:44:14 PM Self test - passed

Mar 4, 2015, 03:58:04 PM /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-03-04-155804_[redact ed].cpu_resource.diag [Click for details]

Mar 4, 2015, 03:32:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-04-153210_[redacted].crash

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Answer 3

Happyhal Author

Level 1

4 points

Mar 4, 2015 6:20 PM in response to dominic23

If I didn't post the results properly, let me know.

Could you explain how you'd like it posted.

Reply

Answer 4

Mar 4, 2015 7:16 PM in response to Happyhal

Yosemite probably just wont work on your system.

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Answer 5

petermac87

Level 5

7,447 points

Mar 4, 2015 7:19 PM in response to Happyhal

You need more Memory (RAM) 2GB will not run Yosemite at the optimum speed.

Look at 4GB at an absolute minimum or Max it out if possible.

Cheers

Pete

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Answer 6

Eric Root

Level 10

684,039 points

Mar 5, 2015 2:31 PM in response to Happyhal

The 2 places I’ve seen recommended most to buy reliable RAM are below. I have purchased RAM several times from Other World Computing and have always been very satisfied with the product and service. They have on-line instructions on how to replace the RAM. OWC has also tested RAM above what Apple states is the maximum. I now have 6GB installed on a machine supposedly limited to 4 GB.

Crucial

Other World Computing

Reply

Answer 7

Old Toad

Level 10

207,439 points

Mar 5, 2015 2:53 PM in response to Happyhal

If the budget will accommodate upgrade your RAM to 8 GB. 4 GB will help but 8 much better/. You will see a tremendous improvement in system and application performance. 4 GB will definitely help but 8 GB will be much better.

I second Eric's recommendation of RAM suppliers.

Reply

Answer 8

Happyhal Author

Level 1

4 points

Mar 5, 2015 3:01 PM in response to Old Toad

What would prevent me from going as high as 8GB RAM? Apple support says 6 GB is as high as I can go..

What would determine max?

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Answer 9

Old Toad

Level 10

207,439 points

Mar 5, 2015 3:13 PM in response to Happyhal

My error. I read model 5,1 as 11,3 which was from another topic. 6 GB is as much RAM as your Mac will recognize no matter how much more is installed. Crucial offers 2 GB and a 4 GB modules that you can use to get your 6 GB.

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