Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I created an administrator account without a password but can't get in to delete other users

I was trying to delete an administrator level user and created a new administrator user with no password. I cannot access either now and want to get rid of them both. No passwords are working...help..!

iMac, Mac OS X (10.7.2), None

Posted on Mar 4, 2015 3:04 PM

Reply
Question marked as Best reply

Posted on Mar 4, 2015 3:31 PM

OS X 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks and 10.10 Yosemite


Reset Password


Start the computer,then press and hold down command and R keys to start into recovery partition.

When you see the Apple logo, release the keys.

Wait until OS X Utilities window shows up.


Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"

from the drop down.


Terminal window will appear.

Type in resetpassword and press enter on the keyboard.

Leave the Terminal window open.


Reset Password Utility window will open with Macintosh HD selected.

Select the user account from the popup menu box under “Select user account”.



Enter a new password.

Reenter the new password for the user.

Enter a hint.

Click the "Save" button.



Click  in the menubar and select Restart.

Log in.


If Keychain dialog box appears, select “Create New Keychain”.

2 replies
Question marked as Best reply

Mar 4, 2015 3:31 PM in response to StefanTimbrell

OS X 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks and 10.10 Yosemite


Reset Password


Start the computer,then press and hold down command and R keys to start into recovery partition.

When you see the Apple logo, release the keys.

Wait until OS X Utilities window shows up.


Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"

from the drop down.


Terminal window will appear.

Type in resetpassword and press enter on the keyboard.

Leave the Terminal window open.


Reset Password Utility window will open with Macintosh HD selected.

Select the user account from the popup menu box under “Select user account”.



Enter a new password.

Reenter the new password for the user.

Enter a hint.

Click the "Save" button.



Click  in the menubar and select Restart.

Log in.


If Keychain dialog box appears, select “Create New Keychain”.

I created an administrator account without a password but can't get in to delete other users

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.