iOS Photo library wrong size

1- I was talking about your tip threat, sorry about this.

And definitely the title and the first post describe my problem point by point, so, I though it would be helpfull to others talk about my experience with the solutions here, maybe someone else could even help me with extra tips. I think this is the way forums works

2- already cleared number 1...

3- Thanks for this info, it would be very helpful to have it somewhere in this threat, so people could now this bug was fix and their problems must be others.

Weird thing it still happen in my other devices…

4. Now I know one of the similar problems on my devices are not related with this obsolete bug.

5. I’m going to try the restore, as usually solves most of the problems.

Yes, I’m tired of so many problems related to software, and when I see a bug form 2 years ago, and I have the same problem (I don’t care if you thinks the bug is solved, probably it is, but obviously something related to this problem is happening!!!) I can allow myself being a bit sarcastic, I'm sorry about that.

your post have 43k views !

and those are just the people that just know they have some kind f problem (as this is almost invisible to the most of the users), and even more, those are just the people who knows something is happening and know how to find this!!!

I tested our 3 iPhones, and all have this problem!

wow I'm amusing, could this be something related to obsolence programmed?

"ups! sorry, we didn't were aware of this little problem which is making your iPhone's memory shrink stealthy" (Dr. Evil laugh...)

by the way, I couldn't fix it in mine with the date trick, I'll try to restore then...

big thanks for your tip 😉

1. You can't conclude anything from the number of views. Which, BTW, is 13K, not 43K. Anyone with any kind of photo problem is likely to check any threads that mention it, because they will come up on a search, and, if it isn't their problem, they will move on.

2. The number of posts is slightly more meaningful. But when there's a wide discrepancy between views and posts it means that the thread did not show a similar problem. In this case there are 23 replies. Which means that the first post probably solved the problem for most users.

3. The first post was 2 years ago. The posted solution ("the date trick") fixed it 2 years ago. Because it was a bug in iOS 2 years ago that was fixed in a later release. And before yours, the most recent post was also 2 years ago.

4. If you still have a photo problem it is totally unrelated to the subject of this thread, so I suggest you start a new discussion where you describe your problem rather than tag on to this 2 year old unrelated thread.

5. The restore will most likely fix it. If you have data corruption in the Photos app that's a simple fix.

Hello svkrzn,

I'm sorry to hear you are having this issue with your iPhone. If you have unaccounted for data associated with your photos, you may want to try the following portion of this article (the article is addressing a slightly different issue, but the instructions may still be useful in this case):

If your device gets stuck during startup

When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:

1. Make sure that you have iTunes 12 or later on your computer.
2. Put your device in recovery mode.
3. When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Sincerely,

- Brenden

Hi svkrzn,

Thank you for using the Apple Support Community. Given the nature of the issues you are describing and your current configuration, you may be better served by reaching out to one of Apple's other available resources for more direct assistance - https://getsupport.apple.com/GetproductgroupList.action

Regards,

- Brenden

Have you checked the Recently Deleted album in Photos? If it's empty you may have run into a strange bug, where deleted photos don't actually get removed. To check for this follow these rather strange instructions:

• Go to Settings/General/Date & Time
• Disable Set Automatically
• Tap on the current date/time and roll it back about 2 years
• Tap <General in the upper left
• Launch the Photos app and go to the Recently Deleted album (even if it says there are 0 photos)
• Is it full of photos? If so, delete them
• Go back to Settings/General/Date & Time and turn Set Automatically back on

Connect the phone to iTunes and look at the graph at the bottom of the iPhone summary screen. You will probably see that the difference is "Other".

What is "Other" and What Can I Do About It?

1.7 GB is in the normal range for Other (typically 1 GB to 3 GB, with the larger number for phones with more storage). 1.7 is a little high for a 16 GB phone. The User Tip lists what it may include; MMS and iMessages with photos can take up a lot; likewise for email. Some of Other is operating system data, including the storage map (i-node table) that manages memory used by files. The size of this is directly proportional to the amount of storage on the device; it should be relatively small for a 16 GB iPhone. The rest is data storage for the built in apps.

Outstanding.

Showed over 800 photos. Deleted them and cut my storage in half.

Thanks

I don't typically register for forums just to say thank you, but I had to make an exception for this time.

My wife's iPhone showed 1,130 items in the "Delete items" app, and saved her about 4 GB of space. Thank you!!

Great!. glad it helped. While I posted this solution here, the original research was done by another user, @txforever. He (or she) got me started down the path.

Welcome to Apple Support Communities.