svkrzn
Level 1 (36 points)
iPhone

Q: iOS Photo library wrong size

Hi, I'm trying to restore some space on my 16GB iPhone 5s and I've already imported all the photos in my computer and deleted almost all the photos from iOS Camera Roll. Now I have only 80 photos in camera roll, total 72mb (just 10 photos are 2mb size, taken with the phone, others are downloaded from internet). The problem is that iOS says that photo library is still using 749mb!!! How come? I have only those photos. The Recently deleted folder is empty!

 

How can I restore that space without resetting the phone?

iPhone 5s, iOS 8.1.3, 16GB Gold

Posted on Mar 4, 2015 5:13 PM

by Lawrence Finch,Solvedanswer
Lawrence Finch Lawrence Finch
Level 8 (37,982 points)
Mac OS X
A:

Have you checked the Recently Deleted album in Photos? If it's empty you may have run into a strange bug, where deleted photos don't actually get removed. To check for this follow these rather strange instructions:

  • Go to Settings/General/Date & Time
  • Disable Set Automatically
  • Tap on the current date/time and roll it back about 2 years
  • Tap <General in the upper left
  • Launch the Photos app and go to the Recently Deleted album (even if it says there are 0 photos)
  • Is it full of photos? If so, delete them
  • Go back to Settings/General/Date & Time and turn Set Automatically back on

Posted on Mar 20, 2015 2:58 PM

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Q: iOS Photo library wrong size

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  • by sostarstruck,

    sostarstruck sostarstruck Jun 16, 2015 11:42 AM in response to Lawrence Finch
    Level 1 (0 points)
    Jun 16, 2015 11:42 AM in response to Lawrence Finch

    Thank you!!!! This time hacking trick brought me from 7 gigs to 530MB! Life changer, right there. I thought I was going totally bananas.

  • by simo 1994,

    simo 1994 simo 1994 Jun 17, 2015 3:00 AM in response to Lawrence Finch
    Level 1 (0 points)
    Jun 17, 2015 3:00 AM in response to Lawrence Finch

    hi lawrence,

     

    I tried your method but it didn't work for me sorry

    the issue that I'm experiencing is that on my camera roll I have only 8 pictures and I don't have anything on the recently deleted folder but when I go to

    SETTINGS/GENERAL/USAGE/MANAGE STORAGE/PHOTOS AND CAMERA 

    IMG_0143.PNG

    I see that photo library is taking 124 MB but I only have 8 pictures I tried your method of the date and time I still don't find anything on the recently deleted folder

    and when I go to itunes I see 8 pictures and size is 24 MB but on the photo library it shows 124 MB 

    PLEASE HELP ME

     

    Iphone 5S IOS 8.3

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jun 17, 2015 7:44 AM in response to simo 1994
    Level 8 (37,982 points)
    Mac OS X
    Jun 17, 2015 7:44 AM in response to simo 1994

    Go to Settings/General/About and see how many photos are listed there. If it is more than 8 you have data corruption that SHOULD be able to be fixed by following Why does my iOS device say I have more photos than I can find?

     

    Are any of those photos taken as HDR, which includes multiple images for one photo?

     

    However, 124 MB is a VERY small amount of data.

  • by simo 1994,

    simo 1994 simo 1994 Jun 18, 2015 1:49 AM in response to Lawrence Finch
    Level 1 (0 points)
    Jun 18, 2015 1:49 AM in response to Lawrence Finch

    Hi lawrence,

     

    First thank you for your response lawrence I really appreciate it

    so, I went to the about section and I just found 8 pics

    I just deleted 4 pics of my camera roll and on the photo library it shows 113MB

    IMG_0153.PNG

    and on the about section it shows 4 pics

    IMG_0152.PNG

    but when I go to itunes it shows 4 pics but only 13 MB so itunes shows me the correct  size of the pics

    so if the size of my pics is 13MB but on photo library it show 113MB so that means that photo library is taking 100MB

    but from where does the photo library is taking that much of MB and why??

    please lawrence help  me

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jun 18, 2015 7:15 AM in response to simo 1994
    Level 8 (37,982 points)
    Mac OS X
    Jun 18, 2015 7:15 AM in response to simo 1994

    Connect the phone to your computer. Click on its icon in iTunes. Click Backup. When that finishes click Restore iPhone... This will reload iOS, then restore your backup you just made. And it may eliminate the other 100MB, which are probably data corruption.

  • by KellyJF,

    KellyJF KellyJF Jul 10, 2015 8:53 AM in response to Lawrence Finch
    Level 1 (0 points)
    Jul 10, 2015 8:53 AM in response to Lawrence Finch

    This fixed it for my wife's phone, as well!  She made the mistake of buying the 16 GB iPhone 6 and was down to her last 100 MB.

     

    Thanks!

     

    KellyJF

  • by dinnae,

    dinnae dinnae Jul 20, 2015 1:43 AM in response to Lawrence Finch
    Level 1 (0 points)
    Jul 20, 2015 1:43 AM in response to Lawrence Finch

    Thank you for helping me figure why my photos folder size was too big!!! My hero!! We couldn't figure why settings was telling us we had 1.5gb in photos and camera on our ipad2 when the folder was empty! You ROCK! And I too registered just so I could say thanks, and give this answer a boost!

  • by ujossberlin,

    ujossberlin ujossberlin Jul 24, 2016 3:57 AM in response to Lawrence Finch
    Level 1 (8 points)
    Mac OS X
    Jul 24, 2016 3:57 AM in response to Lawrence Finch

    I tried re-setting the automatic to manual time trick, but for me it did not work. (I also tried 4 yrs, and the exact date I shot my first iPhone photo.) When I opened iTunes with the time set two years back it first showed some smaller fotos library, only to expand to the 13,9 GB for 167 fotos.

    I don't sync my iphone with iTunes. I'm using iExplorer for I need to move my videos to folders on external hard drives I'm using for video editing.

    Any idea what else I can do?

    Thanx in advance

    Ulli

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