iMessage and FaceTime won't activate

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iMessage and FaceTime won't activate

Got my iPhone 5 unlocked from England but I'm sure what it was locked to though. I'm from a Caribbean country and when I try to activate them they take my calling credit but do not activate. It keeps telling me activation unsuccessful. I've tried every option possible like signing out and signing in again, tried activating them through wifi with airplane mode on, tried to restore the phone but nothing works.

iPhone 5, iOS 8.1.3

Posted on Mar 4, 2015 5:36 PM

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Answer 1

chuck_3rd

Community Specialist

Mar 6, 2015 8:37 AM in response to Wesario

Hello Wesario,

Thanks for using Apple Support Communities.

From your post I understand that you have unlocked your iPhone from your previous carrier, and are trying to activate iMessage and FaceTime. I see you've already done some troubleshooting in attempt to resolve this issue, but some steps do remain as are outlined below.

If you get an error when trying to activate iMessage or FaceTime - Apple Support

Take care,

Alex H.

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