how can i fix my imac? it boots up and then the screen goes black. i can here the fans running
any help will do. thanks
iMac, iOS 6.0.2, was a gift Mac rookie here
any help will do. thanks
iMac, iOS 6.0.2, was a gift Mac rookie here
This is from another user. I can't tell you that it will work for you:
1. Shut the computer down by holding the power button for 10 seconds
2. Restart the computer and press shift at the same time until you see the progress bar start moving
3. Once you reach the point where your screen goes dark and you see the cursor, type the first letter of the username for your computer, then hit Enter, then type your password, then hit Enter.
4. After a moment, you should see the spinning beach ball
5. Your screen should then move on to something along the lines of "Completing OSX Installation" (I can't remember the exact wording). Let it finish. After that it should go to your normal desktop and the issue should be fixed. (If your screen goes pitch black during this process, hit the space bar. I thought it wasn't working, but the screen was just sleeping).
Apparently it's an issue with an automatic update that never quite got past the login screen.
Otherwise, take it in for service.
There are hundreds of iMac variants in four broad familes dating all the way back to 1998. If you can narrow down the choices, we may be better able to give specific advice.
Please do "About this Mac" from your Apple menu and report what that shows for your OS version and your processor type.
how can i fix my imac? it boots up and then the screen goes black. i can here the fans running