15'' 2010 Macbook Pro running slow

Question

Hi, I have a 2010 (system says mid-2009) Macbook pro. I use it for running MS office, Adobe software, except for premier, and SPSS. My computer runs extremely slow, and has trouble opening most microsoft programs, especially word and ppt. It usually takes about 5-8 minutes to open an adobe program, and it starts acting really slow if I have an MS office and an adobe program open at the same time. I recently upgraded to the new Yosemite OS so I could run the newest version of MATLAB, and the OS update made the problem even worse. What can I do to ensure that my Mac runs more quickly, I don&#x27;t know much about computers so any explanatory detail you can provide in your comments would be very helpful. Here is the infor more my Mac:

petermac87 · Answer

Try posting an etrecheck report for analysis.pete

Linc Davis · Answer

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.   These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.Launch the Console application in any of the following ways:☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.☞ Open LaunchPad and start typing the name.The title of the Console window should be All Messages. If it isn&#x27;t, select          SYSTEM LOG QUERIES ▹ All Messagesfrom the log list on the left. If you don&#x27;t see that list, select          View ▹ Show Log Listfrom the menu bar at the top of the screen.Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.Please don&#x27;t indiscriminately dump thousands of lines from the log into this discussion.Please don&#x27;t post screenshots of log messages—post the text.Some private information, such as your name, may appear in the log. Anonymize before posting.

masharia · Answer

Problem description:Computer Running slowEtreCheck version: 2.1.8 (121)Report generated March 6, 2015 at 1:06:11 PM ESTDownload EtreCheck from http://etresoft.com/etrecheckClick the [Click for support] links for help with non-Apple products.Click the [Click for details] links for more information about that line.Hardware Information: ℹ️    MacBook Pro (15-inch, Mid 2009) (Technical Specifications)    MacBook Pro - model: MacBookPro5,3    1 2.66 GHz Intel Core 2 Duo CPU: 2-core    4 GB RAM Upgradeable        BANK 0/DIMM0            2 GB DDR3 1067 MHz ok        BANK 1/DIMM0            2 GB DDR3 1067 MHz ok    Bluetooth: Old - Handoff/Airdrop2 not supported    Wireless:  en1: 802.11 a/b/g/n    Battery Health: Normal - Cycle count 1273Video Information: ℹ️    NVIDIA GeForce 9400M - VRAM: 256 MB        Color LCD 1440 x 900    NVIDIA GeForce 9600M GT - VRAM: 256 MBSystem Software: ℹ️    OS X 10.10.1 (14B25) - Time since boot: one day 3:28:15Disk Information: ℹ️    FUJITSU MJA2320BH FFS G1 disk0 : (320.07 GB)        EFI (disk0s1) &lt;not mounted&gt; : 210 MB         Macintosh HD (disk0s2) / : 319.21 GB (147.78 GB free)        Recovery HD (disk0s3) &lt;not mounted&gt;  [Recovery]: 650 MB     HL-DT-ST DVDRW  GS23N  USB Information: ℹ️    Apple Inc. Built-in iSight     Apple Internal Memory Card Reader     Apple Inc. Apple Internal Keyboard / Trackpad     Apple Computer, Inc. IR Receiver     Apple Inc. BRCM2046 Hub         Apple Inc. Bluetooth USB Host Controller Gatekeeper: ℹ️    AnywhereKernel Extensions: ℹ️        /Library/Application Support/Symantec/Protector    [not loaded]    com.symantec.kext.protector.panther (1.0f5) [Click for support]    [not loaded]    com.symantec.kext.protector.tigerplus (1.0f5) [Click for support]        /Library/StartupItems/SymAutoProtect    [not loaded]    com.Symantec.kext.SAVAPComm (10.2.0) [Click for support]        /System/Library/Extensions    [not loaded]    com.wacom.kext.wacomtablet (6.1.4) [Click for support]Startup Items: ℹ️    HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor    NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks    SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect    SymProtector: Path: /Library/StartupItems/SymProtector    Startup items are obsolete in OS X YosemiteProblem System Launch Agents: ℹ️    [killed]    com.apple.bird.plist    [killed]    com.apple.CallHistoryPluginHelper.plist    [killed]    com.apple.CallHistorySyncHelper.plist    [killed]    com.apple.cloudd.plist    [killed]    com.apple.coreservices.appleid.authentication.plist    [killed]    com.apple.EscrowSecurityAlert.plist    [killed]    com.apple.icloud.fmfd.plist    [killed]    com.apple.nsurlsessiond.plist    [killed]    com.apple.printtool.agent.plist    [killed]    com.apple.recentsd.plist    [killed]    com.apple.spindump_agent.plist    [killed]    com.apple.telephonyutilities.callservicesd.plist    [killed]    com.apple.warmd_agent.plist    13 processes killed due to memory pressureProblem System Launch Daemons: ℹ️    [killed]    com.apple.awdd.plist    [killed]    com.apple.ctkd.plist    [killed]    com.apple.icloud.findmydeviced.plist    [killed]    com.apple.ifdreader.plist    [killed]    com.apple.installd.plist    [killed]    com.apple.nehelper.plist    [killed]    com.apple.nsurlsessiond.plist    [killed]    com.apple.periodic-daily.plist    [killed]    com.apple.periodic-weekly.plist    [killed]    com.apple.softwareupdate_download_service.plist    [killed]    com.apple.softwareupdated.plist    [killed]    com.apple.spindump.plist    [killed]    com.apple.tccd.system.plist    [killed]    com.apple.wdhelper.plist    [killed]    org.cups.cupsd.plist    15 processes killed due to memory pressureLaunch Agents: ℹ️    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]    [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]    [loaded]    com.cisco.anyconnect.gui.plist [Click for support]    [running]    com.epson.Epson_Low_Ink_Reminder.launcher.plist [Click for support]    [running]    com.epson.eventmanager.agent.plist [Click for support]    [loaded]    com.google.keystone.agent.plist [Click for support]    [loaded]    com.hp.help.tocgenerator.plist [Click for support]    [running]    com.wacom.wacomtablet.plist [Click for support]Launch Daemons: ℹ️    [loaded]    com.adobe.fpsaud.plist [Click for support]    [loaded]    com.adobe.SwitchBoard.plist [Click for support]    [loaded]    com.barebones.authd.plist [Click for support]    [running]    com.bradfordnetworks.agent.plist [Click for support]    [running]    com.cisco.anyconnect.vpnagentd.plist [Click for support]    [loaded]    com.cloudpath.maccmd.plist [Click for support]    [loaded]    com.google.keystone.daemon.plist [Click for support]    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]    [loaded]    jp.co.canon.MasterInstaller.plist [Click for support]User Launch Agents: ℹ️    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]    [loaded]    com.adobe.ARM.[...].plist [Click for support]    [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]    [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]User Login Items: ℹ️    iTunesHelper    UNKNOWN Hidden (missing value)    SFCoreHelper    Application Hidden (/Library/PreferencePanes/sfcore-prefpane.prefPane/Contents/Resources/SFCoreHel per.app)    Dropbox    Application  (/Applications/Dropbox.app)    Android File Transfer Agent    Application  (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)    Canon IJ Network Scanner Selector EX    UNKNOWN Hidden (missing value)    Google Chrome    Application Hidden (/Applications/Google Chrome.app)    SPSSStatistics    UNKNOWN  (missing value)    CSA    Application  (/Library/Application Support/Bradford Networks/Persistent Agent/CSA.app)    ConnectService    Application  (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)    SymQuickMenu    Application  (/Library/Application Support/Norton Solutions Support/SymQuickMenu/SymQuickMenu.app)    SymSecondaryLaunch    Application  (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)    HP Product Research    Application  (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)    HPEventHandler    UNKNOWN  (missing value)    HP Scheduler    Application  (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)Internet Plug-ins: ℹ️    DirectorShockwave: Version: 12.0.0r112 - SDK 10.6 [Click for support]    o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]    WacomNetscape: Version: 1.1.0-5 [Click for support]    Default Browser: Version: 600 - SDK 10.10    WacomSafari: Version: 1.1.0-5 [Click for support]    AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]    Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]    QuickTime Plugin: Version: 7.7.3    googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]    iPhotoPhotocast: Version: 7.0    AdobePDFViewer: Version: 10.1.1 [Click for support]    SharePointBrowserPlugin: Version: 14.1.0 [Click for support]    EPPEX Plugin: Version: 10.0 [Click for support]    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check versionUser internet Plug-ins: ℹ️    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]3rd Party Preference Panes: ℹ️    Flash Player  [Click for support]    Growl  [Click for support]    Suitcase Fusion 3 Core  [Click for support]    SymAutoProtect     Symantec
QuickMenu  [Click for support]Time Machine: ℹ️    Skip System Files: NO    Auto backup: NO - Auto backup turned off    Volumes being backed up:        Macintosh HD: Disk size: 319.21 GB Disk used: 171.44 GB    Destinations:        G-DRIVE [Local]         Total size: 0 B         Total number of backups: 0         Oldest backup: -         Last backup: -         Size of backup disk: Too small            Backup size 0 B &lt; (Disk used 171.44 GB X 3)Top Processes by CPU: ℹ️         9%    WindowServer         6%    Mail         1%    Microsoft Word         1%    ConnectService         1%    mds_storesTop Processes by Memory: ℹ️    155 MB    Mail    137 MB    Google Chrome    103 MB    WindowServer    73 MB    com.apple.WebKit.WebContent    64 MB    Microsoft WordVirtual Memory Information: ℹ️    44 MB    Free RAM    989 MB    Active RAM    952 MB    Inactive RAM    659 MB    Wired RAM    13.31 GB    Page-ins    455 MB    Page-outsDiagnostics Information: ℹ️    Mar 5, 2015, 09:22:09 AM    Self test - passed    Mar 4, 2015, 10:43:36 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-03-04-224336_[reda cted].crash