Can I take my MacBook to Apple Premium Reseller for a Hardware fix?

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Level 1

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Can I take my MacBook to Apple Premium Reseller for a Hardware fix?

Hi all!

Currently having issues with my Macbook Pro :
Display - sometimes does not come on when I open the lid, then I have to spend the next 15-20 mins slowly opening it so it doesn't switch off. (Think its connection issue).

CD drive - My CD drive wont eject the disc. It will try, but then fail and then read the CD in again for import.

I was wondering if it was ok to take this issue to a Registered Premium reseller store rather then a specialist apple store? Or would this not come under my Warranty?

Its mainly because there is a big difference in the distance I would need to travel.

Kind Regards,

Bob.

MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.2)

Posted on Mar 5, 2015 12:11 AM

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Answer 1

dominic23

Level 10

83,904 points

Mar 5, 2015 1:50 AM in response to hobbobgob

You can take the computer to an Apple Authorized Service Provider.

To locate an Apple Authorized Service Provider:

https://locate.apple.com/country

Best.

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Answer 2

Mar 5, 2015 3:13 AM in response to hobbobgob

This problem did occur quite recently to me. I solved the problem by closing the computer and start again while pushing the eject key on the board until the program start-up and it came out.

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