HT201287: Use Messages on your iPhone, iPad, or iPod touch
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Q: Why is my Apple ID still disable
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by King_Penguin,Mar 5, 2015 4:02 AM
King_Penguin
Mar 5, 2015 4:02 AM
in response to leahfromalice springs
Level 10
(135,509 points)
iTunesWhat have you done so far to try and enable it ? Have you reset the password by going to http://appleid.apple.com and clicking on 'reset your password' ? And after doing that have you logged out of your account on any iOS devices that you have by tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and then log back in so as to 'refresh' the account on them ?
If that hasn't fixed it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page