Keybpard doesn't work at lock screen

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Keybpard doesn't work at lock screen

Running 2009 MacBook Pro on Yolemite.

I was playing about with my Find my IPhone app and locked my MacBook through the app to see if it worked, which it did. But my keyboard won't work to enter the code.

I can't seem to get it unlocked through the app now.

suggestions?

thanks

MacBook Pro, OS X Yosemite (10.10.2)

Posted on Mar 5, 2015 6:46 AM

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Answer 1

AppleJoe

Community Manager

Mar 6, 2015 2:24 PM in response to Glasgw

Hi Glasgw,

Welcome to the Apple Support Communities!

I understand that your computer was locked using the Find My iPhone application. To unlock your computer, please follow the instructions located in the attached article.

iCloud: Use Lost Mode

Turn off Lost Mode or change your contact info

You can turn off Lost Mode by entering the passcode on the device, or by following the steps below. You can also follow the steps below to change the contact information displayed on your lost device.

Note: If your credit and debit cards for Apple Pay were suspended because you put your iPhone 6 or iPhone 6 Plus in Lost Mode, when you turn off Lost Mode and sign back in to iCloud, you can resume using your cards.

Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).
If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
If you don’t see Find My iPhone on iCloud.com, your account just has access to iCloud web-only features. To gain access to other iCloud features, set up iCloud on your iOS device or Mac.

Click All Devices, then select the device that’s in Lost Mode.

Click Lost Mode, then change the information or click Stop Lost Mode.

Best regards,

Joe

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