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Q: KeyChain content lost from iPhone

I recently used the "reset network settings" option on my iPhone 6, this caused all WiFi passwords etc to be deleted, including from my KeyChain. The change also took affect on my other iOS and OS X devices which use the same Apple ID (and KeyChain).

 

I have managed to do a Time Machine recovery on a MacBook which has recovered the lost KeyChain items, and the MacBook is now able to connect to the networks which were previously deleted. However, I now need to get that info to Sync with my iPhone.

 

I have tried:

- restoring the iPhone

- singing out of iCloud on all devices and then back in again (to encourage the Sync)

 

Neither of these has worked.

 

Any advice on how to get the KeyChain info on my MacBook to push or sync to my iPhone, please?

 

Thanks

iPhone 6, iOS 8.1.3, KeyChain

Posted on Mar 5, 2015 6:32 AM

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Q: KeyChain content lost from iPhone

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  • by jeremy_v,

    jeremy_v jeremy_v Mar 6, 2015 2:32 PM in response to Rory HQ
    Community Specialists
    Mar 6, 2015 2:32 PM in response to Rory HQ

    Hi Rory HQ,

     

    Thanks for visiting Apple Support Communities.

     

    It sounds like after resetting network settings on your iPhone, your Wi-Fi passwords were removed from iCloud Keychain on your other devices.

     

    I'm glad that you were able to recover the information from your Time Machine backup. You've tried some good steps to get the data to sync again, and mentioned that you turned iCloud off and on.

     

    If you turned the iCloud service off and on, be sure to also try turning iCloud Keychain off and on again, in this specific order:

    If you can't sync iCloud Keychain with other devices

    Make sure that your device is on a Wi-Fi or cellular network. If the connection appears strong, try these steps:

    1. Turn off iCloud Keychain on all devices.
    2. Turn on iCloud Keychain on the device that has the most up-to-date keychain items.
    3. Turn on iCloud Keychain on your other devices. They will be updated with your new iCloud Keychain.

    From:

     

    Get help using iCloud Keychain - Apple Support

     

    Best Regards,

     

    Jeremy