Apple Event: May 7th at 7 am PT
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
My friend recently committed suicide and the reasons were unknown, we are hoping to get some answers from her iPhone but it is locked. Can apple help under these circumstances?
Talk to your lawyer. It will probably take a court order to do that.
Only her family can make such a request. They will require a receipt showing proof of ownership and a valid copy of the death certificate to take to a local Apple Store.
Thanks for your advice. The problem is the family attempted to unlock the phone too many times and now the phone is disabled. Can Apple still try to recover
Can Apple unlock a phone under certain circumstances?
