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I am unable to scan a document from my Office Jet 6700 printer/scanner to my Mac Airbook. What do I ned to do?

I am unable to scan a document from my Office Jet 6700 printer/scanner to my Mac Airbook. No problem scanning to my PC. What do I do? Thanks in advance for your help.

Posted on Mar 5, 2015 4:28 PM

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Question marked as Best reply

Posted on Mar 7, 2015 1:42 PM

Hi Mybear77,


I understand that you are experiencing some scanner issues. I have an article for you written expressly for this purpose, and it can be found below:


OS X Yosemite: Scanning troubleshooting

https://support.apple.com/kb/PH18626


You may also find it useful to troubleshoot this issue as a printing issue:


Troubleshooting printer issues in OS X - Apple Support

https://support.apple.com/en-us/HT203343


Thanks for coming to the Apple Support Communities!


Cheers,


Braden

2 replies
Question marked as Best reply

Mar 7, 2015 1:42 PM in response to Mybear77

Hi Mybear77,


I understand that you are experiencing some scanner issues. I have an article for you written expressly for this purpose, and it can be found below:


OS X Yosemite: Scanning troubleshooting

https://support.apple.com/kb/PH18626


You may also find it useful to troubleshoot this issue as a printing issue:


Troubleshooting printer issues in OS X - Apple Support

https://support.apple.com/en-us/HT203343


Thanks for coming to the Apple Support Communities!


Cheers,


Braden

I am unable to scan a document from my Office Jet 6700 printer/scanner to my Mac Airbook. What do I ned to do?

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