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My iPhone 5 does not pickup 4G or LTE signal. Only picks up 3G

Although 4G and LTE signal are available in my area, and my settings are set to receive LTE, my phone only picks up 3G. I should also mention that I've tried it in and out of the case with no change.

Any Idea?

iPhone 5, iOS 8.1.3

Posted on Mar 5, 2015 2:26 PM

Reply
1 reply

Mar 7, 2015 12:34 PM in response to CJB0349

Hello CJB0349,


Thank you for visiting Apple Support Communities.


If you're in an area that has 4G and LTE coverage, but your iPhone 5 only has a 3G cellular data connection, I recommend going through the troubleshooting tips at this link:


iPhone cellular data connection issues - Apple Support


For a situation like this, you may want to try each step, and then test your data connection in a few different settings.


Best Regards,


Jeremy

My iPhone 5 does not pickup 4G or LTE signal. Only picks up 3G

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