loppydog
Level 1 (1 points)

Q: Facebook and Messenger Alert Tone

Hello, I have a question about the IOS Facebook and Messenger app.  I am trying to find out if it is possible to change the default sound that you get when you get a messenger notification.  It only plays the "ding" and I cannot seem to find an option to change it.  I am using an Iphone 6 with everything up to date. Thanks!

Posted on Mar 5, 2015 4:06 PM

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loppydog

Q: Facebook and Messenger Alert Tone

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  • by norm123,

    norm123 norm123 Mar 7, 2015 1:08 PM in response to loppydog
    Community Specialists
    Mar 7, 2015 1:08 PM in response to loppydog

    Hey loppydog,

     

    You should be able to change the default alert sounds by going to Settings > Notifications and then select the apps that you want, for you Facebook and Messenger app and select the alert sound that you want. 

     

    About Notifications on iPhone, iPad, and iPod touch

    https://support.apple.com/en-us/HT201925

     

    Take care,

    -Norm G. 

  • by Mr How,

    Mr How Mr How Jan 18, 2016 4:06 AM in response to norm123
    Level 1 (0 points)
    Jan 18, 2016 4:06 AM in response to norm123

    That method only lets you turn sounds on or off. The OP was asking to change the alert sound.

  • by Mike P CZ,

    Mike P CZ Mike P CZ Feb 25, 2016 12:08 PM in response to loppydog
    Level 1 (0 points)
    Feb 25, 2016 12:08 PM in response to loppydog

    Unfortunately, until now Apple hasn't been able to implement this option for third-party apps (which is a shame considering all major mobile platforms offer this feature).

     

    The same goes for Messenger; this option is also inexplicably missing in its iOS version. At this point, there aren't any limits from the OS's point of view, since there are other apps offering his option (WhatsApp is a good example).

     

    Hope the developers figure this out soon; it's rather appalling.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Feb 25, 2016 1:24 PM in response to Mike P CZ
    Level 9 (59,182 points)
    iPhone
    Feb 25, 2016 1:24 PM in response to Mike P CZ

    Mike P CZ wrote:

     

    Unfortunately, until now Apple hasn't been able to implement this option for third-party apps (which is a shame considering all major mobile platforms offer this feature).

    I suspect they are quite aware of how to do it but have chosen not to. Apple frequently makes UI decisions that are different from other manufacturers. But, since, as you point out, some apps do allow this, I suspect that it may be the app developers who are imposing the limitation.

     

    Submit your feedback to Apple here asking for this feature:

     

    http://www.apple.com/feedback

  • by Mike P CZ,

    Mike P CZ Mike P CZ Feb 26, 2016 10:58 AM in response to Meg St._Clair
    Level 1 (0 points)
    Feb 26, 2016 10:58 AM in response to Meg St._Clair

    Thank you; I've already voiced my suggestion in the Feedback app for the iOS 9 beta previews (I actually expected this feature to be introduced to the iOS 9 last year).

     

    At the moment, the app developers may only enable the notification sound change within their apps' UI. I've even got an app which lists all iOS sounds - not sure whether they're stored somewhere in the app's library, or accessing the actual system resources.

     

    IMG_1217.jpg