How can I get in touch with apple. In my country there is no official representation since 3 years ago. I need to get into the MacBook Bottom Case Replacement Program, but in Argentina I don´t have official service. How they can send me a repair kit?

You need to contact Apple Technical Support to get some direction on this:

https://getsupport.apple.com/ServiceOptionAction.action

Also, here is the link for the bottom case replacement program FYI:

https://www.apple.com/support/macbook-bottomcase/

Cheers,

GB

https://www.apple.com/la/support/contact/

http://consultants.apple.com/locator-latin.php

I don't know whether this will help you

https://getsupport.apple.com/GetproductgroupList.action

That consultant link - did you try it?
http://consultants.apple.com/locator-latin.php

You may have to make a phone call, Daniel, perhaps even to the US. Everybody here is a user like yourself.

http://www.apple.com/contact/

I am sorry I cannot help you. It would be nice to be in Argentina, even with a MBP out of commission.

Well, the link to the replacement program provides three methods for getting the bottom case replaced. Did you click on the Service Option in the Technical Support link and then type in your location to locate AASPs? I typed in San Juan and got back 4 AASPs that you could take your Mac to. Not knowing where you are in such a lovely large country, I don't know what your results would look like?

Did you read the Mac bottom replacement link as well? Is it possible that your Mac does not qualify?

Cheers,

GB

There may be an authorized Apple service provider who can handle the matter

of obtaining a replacement bottom part to the computer in question and also do

the necessary labor, if your unit qualifies for the program...

Did you see this section (Apple - Find Locations) and choose your country

then enter City and Product information to find authorized service provider

for your Mac portable, as supported by an independent local business?

There are three categories, not all may be available across your country;

Sales, Service, and Consulting.

•Apple - Find Locations - Argentina:

https://locate.apple.com/ar/es/

Another selector to try for service & support options appears through this link:

https://getsupport.apple.com/SASOLocaleAction.action

The first one above tends to list any authorized retail repair & sales business

that provides product, service, sales, and repair in the area. With contact info.

In any event...

Good luck & happy computing! 🙂