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kernel panic (10.10) macbook pro 15"

Hi everyone,


I've had a refurbished macbook for < 1 week, and I had a kernel panic with a black screen informing me that the laptop would be restarting. I was only browsing the internet at the time, and given the age of the machine and everything being up to date, I'm really concerned this might have been a hardware issue. Any thoughts?


I found the log, and here is the text, with the seemingly most relevant part bolded:


*** Panic Report ***

panic(cpu 2 caller 0xffffff8003594c59): "didn't find ghost in hash\n"@/SourceCache/xnu/xnu-2782.10.72/osfmk/vm/vm_phantom_cache.c:228

Backtrace (CPU 2), Frame : Return Address

0xffffff813f23bd50 : 0xffffff800352fe41

0xffffff813f23bdd0 : 0xffffff8003594c59

0xffffff813f23be20 : 0xffffff80035c27f2

0xffffff813f23bf80 : 0xffffff80035c35b0

0xffffff813f23bfb0 : 0xffffff8003614dd7


BSD process name corresponding to current thread: kernel_task


Mac OS version:

14C109


Kernel version:

Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64

Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5

Kernel slide: 0x0000000003200000

Kernel text base: 0xffffff8003400000

__HIB text base: 0xffffff8003300000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)


System details are:

OS X Yosemite (10.10.2)

Macbook Pro (Retina, mid 2012)

Processor 2.3 GHz i7 quad core

Memory: 8GB 1600 MHz

MacBook Pro (Retina, Mid 2012), OS X Yosemite (10.10.2)

Posted on Mar 5, 2015 4:08 PM

Reply
14 replies

Mar 5, 2015 7:38 PM in response to Barney-15E

This is the rest if that helps!


System uptime in nanoseconds: 41842681614409

last loaded kext at 38676201025483: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f861a9000, size 20480)

last unloaded kext at 38736221958285: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f861a9000, size 16384)

loaded kexts:

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.15.5

com.apple.driver.ApplePlatformEnabler 2.1.7d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.2f6

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyDriver 269.25

com.apple.driver.AppleHDA 269.25

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleIntelHD4000Graphics 10.0.2

com.apple.GeForce 10.0.2

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleHV 1

com.apple.driver.AppleMuxControl 3.8.6

com.apple.driver.AppleIntelFramebufferCapri 10.0.2

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.0

com.apple.driver.AppleSDXC 1.6.5

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AirPort.Brcm4360 910.26.12

com.apple.driver.AppleAHCIPort 3.1.0

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 269.25

com.apple.kext.OSvKernDSPLib 1.15

com.apple.nvidia.driver.NVDAGK100Hal 10.0.2

com.apple.nvidia.driver.NVDAResman 10.0.2

com.apple.iokit.IOSurface 97

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleHDAController 269.25

com.apple.iokit.IOHDAFamily 269.25

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6

com.apple.iokit.IOBluetoothFamily 4.3.2f6

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.8.6

com.apple.iokit.IOAcceleratorFamily2 156.6

com.apple.AppleGraphicsDeviceControl 3.8.6

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginFamily 5.8.1d38

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.CoreStorage 471.10.6

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.1

com.apple.iokit.IO80211Family 710.55

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 710.4.14

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Mar 5, 2015 8:26 PM in response to boston2018

boston2018 wrote:


oh no 😟

What points you to a hardware problem?

There is nothing to indicate it is not. Kernel Panics are caused primarily by Hardware or kernel extensions. You don't have any third-party kernel extensions, so it is likely hardware. You'd have to get it tested, but I'd return if I had the chance, rather than hope Apple can fix the problem.

Jun 1, 2015 12:19 PM in response to Barney-15E

That's not good logic. I have the same issue and it happened only after installing Xamarin and running it for the first time. I'm skeptical that you know much about what's usually the case. In any case "send it back to apple" ought to change the weighting, because it's the most generic solution possible. It seems quite likely that the logged details indicate something more specific. If you expect the detailed logs to actually indicate a specific non-hardware issue in all cases, then that's one thing, but if you simply have no means of discerning what's in the logs, don't pretend like you know.


I'm just taking a wild guess that in my case it's not hardware-related, although my logs are surely different, the general "kernel panic" is the same. I'm not sure how good you'll be batting here, if it's not a hardware issue in my case. If both hardware and software-based triggers exist you can expect a plethora of both, because the error proves itself quite nonspecific. Not unlike "access violation" errors from C++ components in Windows .NET software - people look for help on this when there simply is no common cause. The substance is only in the details.

Jun 1, 2015 8:19 PM in response to batCattle

batCattle wrote:


That's not good logic.

What's not good logic?

I'm just taking a wild guess that in my case it's not hardware-related, although my logs are surely different, the general "kernel panic" is the same.

That's because, generally, kernel panics are the same. They are primarily useful for debugging a program you are writing that causes kernel panics. Then, since you have the source code, you can use other tools to help find the problem.

As none of us wrote the code in question, there is nothing further we can do than look at the panic() call, kernel extensions that were loading or unloading at the time, and the attached hardware.

If there are no obvious issues, then the only thing you can do is have it tested, short of the other two things actually fixing the problem.

Not unlike "access violation" errors from C++ components in Windows .NET software - people look for help on this when there simply is no common cause. The substance is only in the details.

Those sound like coding problems, but I'm not familiar with those issues. The kernel is well-behaved and 99.9% of Apple's kernel extensions are also well-behaved. Because of this, the most common causes are hardware related, poorly written kernel extensions to support that hardware, bad RAM, and sometimes external peripherals. It can be a bug in the core OS, but that is rarely the case. If it is, having the Mac tested by Apple will be a way to bring the bug to Apple's attention as the technicians will be unable to determine a hardware fault.

I have the same issue and it happened only after installing Xamarin and running it for the first time.

Does Xamarin install a kernel extension in order to connect with the various devices for testing (or any other reason)?

Jun 2, 2015 10:13 AM in response to boston2018

be sure to read up on lots of others having the same exact problem. There are many thread about it here and elsewhere. Your crash report looks a lot like many others. It has been an ongoing problem and getting worse since oct 2014.Apple seems powerless to stop it or even diagnose it. Some have taken their machines in only to find out they remain broken. All checks out fine but the crashes still occur. In my case I have quit running safari and my crashes have stopped but my machine is still broken as to leaving it on for more than a few hours. It will crash every time leaving me with lost revenue and lost time.

There are no answers right now but no shortage of people pointing the blame to the user and sending some into many hours of work that ultimately solve nothing. Again be sure to read other threads about this sad situation.

kernel panic (10.10) macbook pro 15"

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