Q: Backing up iPhone in iTunes.

I tried to backup my iPhone 5s to iTunes on my computer and when I clicked on backup to my computer it still backing up and taking a long time to finish backing up, can someone please help.

iPhone 5s, iOS 8.1

Posted on Mar 5, 2015 7:05 PM

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Q: Backing up iPhone in iTunes.

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by brenden dv,

brenden dv Mar 7, 2015 2:40 PM in response to KellyR231
Community Specialists

Mar 7, 2015 2:40 PM in response to KellyR231

Hello KellyR231,

I'm sorry to hear you are having issues with your iPhone. If you are having issues backing up to iTunes, you may find the information and troubleshooting steps outlined in the following article helpful:

If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support

Sincerely,
- Brenden
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Q: Backing up iPhone in iTunes.

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